Overview

Ratu Hotel Serang

Jl. KH Abdul Hadi no. 66, Serang 42117, Indonesia
+62 254 218 800

Call

+62 254 218 800

Overall guest ratings

7.7/10 Good
based on 438 reviews

Review highlights

  • 7.1
  • 6.9
  • 4.5
  • 4.5

Good to know

  • Clean hotel facilities

Nearby

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    Amenities

    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Babysitting or child care
    • Laundry service
    • Child pool
    • Beauty salon
    • Tennis
    • Airport shuttle
    • Fitness centre
    • Steam room
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    based on 438 reviews
    • 7.1 "Good service."
      8.8 "88% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 6.9 "Location is acceptable."
    • 5.6 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.3 "Average cleanliness."
    • 4.5 "Breakfast is below average."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.4 "Value below average."
    • 4.2 "Disappointing food."
      0.0 "For 100%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
    • 3.9 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
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    Overall rating

    6.9 Good
    based on 438 reviews
    • 7.1 "Good service."
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou
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