Overview

Palms Inn

3345 Santa Rosa Avenue, Santa Rosa, CA 95407, United States
+1 707 568 1011

Call

+1 707 568 1011

Overall guest ratings

5.2/10 OK
based on 336 reviews

Review highlights

  • 8.6
  • 7.8
  • 3.2
  • 2.9

Good to know

  • Fair breakfast prices

Nearby

    show all

    Amenities

    • Facilities for disabled guests
    Less more
    Reviews

    Guest reviews

    Overall rating

    5.2 OK
    based on 336 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 7.8 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.3 "Location is acceptable."
    • 3.2 "Awful rooms."
      3.1 "69% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      2.2 "Air conditioning was criticized by 78%."
      2.9 "71% thought the tv was sub-standard."
      0.0 "100% criticized the small bathroom."
    • 2.9 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
    • 1.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
    View all review categories

    Overall rating

    5.5 OK
    based on 221 reviews
    • 8.5 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
    • 8.4 "Great service."
      9.0 "90% said the reception staff was great."
      9.5 "95% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.2 "Location is acceptable."
      6.9 "Only 69% were satisfied with the proximity to shopping."
    • 3.3 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      0.5 "95% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
    • 3.2 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
    • 1.9 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    4.9 OK
    based on 100 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.2 "Location is acceptable."
    • 5.3 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 3.2 "Awful rooms."
      3.2 "68% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."

    Overall rating

    5.3 OK
    based on 13 reviews
    • 3.2 "Awful rooms."
    Good to know
    "Fair breakfast prices"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map