Overview

SilverOaks Hotel Geyserland

424 Fenton Street, Rotorua 3201, New Zealand
+64 7348 2039

₹ 3,400+

Overall guest ratings

5.8/10 OK
based on 1,823 reviews

Review highlights

  • 8.7
  • 4.4
  • 4.3
  • 3.5

Nearby

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    About

    Located near a train station, SilverOaks Hotel Geyserland is a great choice for a stay in Rotorua. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A spa tub, a seasonal outdoor pool, and a children's pool are other highlights.

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    Amenities

    • Facilities for disabled guests
    • Business centre
    • Room service
    • Restaurant
    • Car hire
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    based on 1,823 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      7.3 "Easily accessible by car, said 73%."
      10.0 "100% thought parking was inexpensive."
    • 6.9 "Service is ok."
      6.1 "Only 61% thought the service was professional."
      5.1 "51% thought the management was tolerable."
      5.5 "Only 55% were satisfied with the booking process."
      6.0 "60% found the room service acceptable."
    • 4.4 "Breakfast is below average."
    • 4.3 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
      3.8 "62% criticized the small bathroom."
    • 3.5 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      2.2 "78% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
      1.1 "89% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      1.1 "89% were disappointed with the minibar."
      0.3 "97% were unsatisfied with the kitchenette."
      2.1 "79% didn't like the balcony."
      3.8 "62% criticized the small bathroom."
    • 2.4 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
      0.9 "91% didn't like the architecture."
      0.5 "For 95%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
    • 2.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    based on 893 reviews
    • 8.9 "Location is great."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 5.1 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 4.5 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      2.6 "74% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      1.2 "88% found problems with the furniture."
      2.2 "78% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      1.3 "87% were disappointed with the minibar."
      1.6 "84% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
      2.4 "76% didn't like the balcony."
      0.3 "97% were unsatisfied with the kitchenette."
    • 2.9 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
      2.1 "79% thought it was rather dirty."
      1.8 "Dirty pool, said 82%."
    • 2.4 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      1.0 "90% thought the facilities needed updating."
    • 2.3 "Food is inedible."
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    Overall rating

    5.8 OK
    based on 729 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 6.8 "Service is ok."
      5.4 "Only 54% thought the service was professional."
      5.2 "Housekeeping was ok, according to 52%."
    • 4.2 "Breakfast is below average."
    • 4.1 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.5 "55% thought it was too noisy."
    • 3.3 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% were disappointed with the minibar."
      1.6 "84% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      0.4 "96% were unsatisfied with the kitchenette."
      1.4 "86% found problems with the furniture."
    • 2.1 "Food is inedible."
    • 2.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    6.4 Good
    based on 200 reviews
    • 8.7 "Location is great."
    • 6.7 "Service is ok."
    • 4.4 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      4.9 "51% thought it was too noisy."
    • 3.8 "Rooms are not good."
      0.3 "97% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      2.0 "80% said the bathroom was dirty."
      1.1 "89% thought the tv was sub-standard."
      0.8 "For 92%, the rooms looked old."
      1.0 "90% found problems with the furniture."
    • 2.7 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.7 "83% thought the facilities needed updating."
    • 2.5 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 2.2 "Disappointing internet connection."
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