Overview

Quality Inn West End

8008 West Broad Street, Richmond, VA 23294, United States
+1 804 346 0000

₹ 4,372+

Overall guest ratings

7.1/10 Good
based on 716 reviews

Review highlights

  • 9.3
  • 8.2
  • 4.7
  • 3.8

Nearby

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    About

    Get more for your money at the Quality Inn West End hotel in Richmond, VA near Richmond Raceway Complex. Nearby destinations include Science Museum of Virginia, Greater Richmond Convention Center, Lewis Ginter Botanical Garden, Richmond International Raceway and University of Richmond. Enjoy amenities like free deluxe continental breakfast, free WiFi, guest laundry facilities, seasonal outdoor pool and business center with copy, fax and print services. Guest rooms feature a flat-screen TV, refrigerator, microwave, coffee maker and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

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    Choice Hotels

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Continental breakfast
    • Free Internet
    • Pets not allowed
    • Free parking
    • Fitness centre
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 716 reviews
    • 9.3 "Terrific location."
      7.2 "Great parking, according to 72%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.5 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.4 "96% said the bathroom was dirty."
      4.2 "58% said rooms were small."
      2.4 "76% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
      0.5 "Air conditioning was criticized by 95%."
      2.2 "78% criticized the small bathroom."
    • 3.8 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      0.4 "96% said the bathroom was dirty."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.3 "For 87%, the lobby entrance was sub-standard."
      0.3 "97% complained about the elevator."
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    Overall rating

    7.2 Good
    based on 358 reviews
    • 9.5 "Terrific location."
    • 8.3 "Breakfast is good."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 6.6 "Internet is average."
    • 4.6 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.6 "94% said the bathroom was dirty."
      4.3 "57% said rooms were small."
      2.4 "76% had problems with the shower."
      1.6 "84% thought the tv was sub-standard."
    • 3.9 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      0.6 "94% said the bathroom was dirty."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.4 "For 86%, the lobby entrance was sub-standard."
      0.4 "96% complained about the elevator."
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    Overall rating

    6.9 Good
    based on 179 reviews
    • 9.3 "Terrific location."
    • 8.3 "Breakfast is good."
    • 7.8 "Good service."
      8.1 "81% said the reception staff was great."
    • 6.2 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 4.3 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.3 "97% said the bathroom was dirty."
    • 3.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
      0.3 "97% said the bathroom was dirty."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall rating

    7.0 Good
    based on 57 reviews
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.3 "Average comfort."
    • 4.7 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 4.0 "Vibe wasn't good."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."

    Overall rating

    7.3 Good
    based on 121 reviews
    • 9.1 "Terrific location."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 6.7 "Internet is average."
    • 4.5 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
    • 3.8 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 3.5 "Vibe wasn't good."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    good continental breakfast
    cleaned the carpets
    upstairs in the hallways
    smoking floor smell
    hot water but no heat
    hotel employee was professional
    great staff
    quality inn
    bugs or roaches
    bit messy
    value good clean
    food and fuel
    bullet holes
    slip mat
    spartan clean
    low and temperature

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