Enjoy the excitement of Silver Legacy Resort Casino, located in the heart of Downtown Reno. Elegance and luxury surrounds you with over 1,700 rooms and suites. Immerse yourself in the captivating atmosphere of this beautiful Reno hotel casino.
Pros: The roomsCons: No buffet
Good overall but ...Pros: I have to wait for one hour while my room need to be cleaned first, it was already about 7 PM when I checked-in. Good thing I was travelling with friends and can stay at their room. The room was clean, good size, and comfy, I don't have any complain considering it was holiday time and lots of people in and out.Cons: The only issue is parking. Most of them is compact size and lots of minivans just jamming in without considering other people. Need to work on that.
Pros: Staff were nice, check in and check out was smooth. Cons: Hotel is showing its age. Our room was close to the elevator, and we could hear it going all night.
1 Star Experience at a 4 Star PricePros: The casino downstairs is nice Cons: This place is awful. The rooms are outdated, similar to a Motel 6. Never staying here again.
Car Burglarized In Hotel Parking Lot During StayPros: While the hotel was otherwise pleasant...Cons: I had about $3,000 worth of belongings stolen from my car during daylight hours. When filing a report with hotel security, it became clear that their job was not to assist me but to protect the hotel, as the first words out of each of their mouths were, "The hotel isn't liable for your stuff." Security also refused to show or provide me the security video from the parking lot, although supposedly shared with the police. A shame they can't keep their own parking lot secure.
Good stayPros: The room was very nice and clean the bed comfortable I enjoyed the atmosphere of the casino.Cons: As far as the room was concerned everything was great.
It was okay Pros: The people that worked there very friendlyCons: Tv didn’t work tried everything to make it work and it didn’t . 2nd there was dry blood underneath the toilet seat cover. Room 2803
Above average room for reasonable price. Pros: Free airport shuttle, speedy early check in with no hassle. Decent pool and hot tub. Easy access to casino, restaurants and salon. Cons: Terrible nachos from pool bar. Clogged tub. Remote control needed new batteries. And they charged an overnight resort fee despite that I didn't stay the night.
Friendliest staff Pros: Staff was above and beyond helpful and friendly.
Good location, friendly staffPros: Nice, clean rooms, fast check-in, complimentary champagne while waiting to check-in, good restaurants.Cons: Machines were tight, not paying out enough to keep me interested.
Excellent hotelPros: Good customer service.
Room comfortable.Cons: The bathrooms need to be updated.
Pool wasn't available, was under construction. No notification about it.
Pros: Front desk was awesome, very friendly and helpful. Cons: The room I stayed in needed vacuuming.