Elegance Palmeras Playa

Avda Venezuela 12, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 380 616


+34 922 380 616
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Overall guest ratings

6.9/10 Good
based on 72 reviews

Review highlights

  • 9.2
  • 8.7
  • 4.3
  • 4.2

Good to know

  • Beach nearby


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    The Palmeras Playa Apartments complex is situated in Puerto de la Cruz the most important tourist area in North Tenerife. Restaurants bars and lively nightlife can all be accessed directly. The bus station is a 10-minute walk away. It is just 50 m from the beach in the heart of the tourist area. Also in the immediate vicinity is the famous Lago Martianez where a complex with 8 swimming pools and a lake can be found. La Laguna a World Heritage Site is the nearest town just 20 minutes away by car while the capital of the island Santa Cruz is just 35 km away. The airport for Tenerife North Los Rodeos is approximately 25 km away while the Tenerife South airport Reina Sofía is some 95 km away. The complex comprises 245 studios spread over 12 floors and features 5 lifts. It was renovated in 2006 and offers guests views out over the seafront promenade onto the sea beyond. There is a lobby with 24-hour reception and a currency exchange facility. Guests may also make use of the safe. Further facilities include 2 bars a buffet restaurant a hairdresser's salon and beauty centre a shop a TV room and a conference room. A laundry service is available though it is subject to an additional charge. Younger guests can also enjoy the playground. All the studios offer a full bathroom with bath shower and hairdryer a lounge/sleeping area a small kitchen with a fridge in-room music TV for hire direct dial telephone and hire safe as well as either a balcony or terrace.The room adapted for disabled clients has a roll-in shower. The complex has one pool for adults heated in winter and one children's pool. On the spacious sun terrace guests may wish to make use of the sun loungers and parasols. A poolside snack bar also features. A games area offering all kinds of table games a children's play area petanque giant chess darts table tennis billiards rowing and paddle are also available. For an extra charge a sauna and massage treatments are available to guests. There is a golf course located some 20 km away. Breakfast and dinner are served buffet style.

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    Guest reviews

    Overall rating

    6.9 Good
    based on 72 reviews
    • 9.2 "Excellent value."
    • 8.7 "Location is great."
    • 5.9 "Food is average."
    • 4.3 "Service is below average."
    • 4.2 "Bad amenities."
    • 3.7 "Rooms are not good."
    • 3.0 "Awful breakfast."
    • 2.5 "Generally quite dirty."
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    Overall rating

    6.5 Good
    based on 72 reviews
    • 9.5 "Excellent value."
    • 8.6 "Location is great."
    • 6.0 "Food is average."
    • 4.4 "Service is below average."
    • 4.2 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      0.0 "100% complained about the bathroom."
      2.2 "78% said rooms were dirty."
    • 2.5 "Horrible vibe."
    • 2.2 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
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    Good to know
    "Beach nearby"
    data provided by TrustYou

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