Overview

Sheraton At The Falls Hotel, Niagara Falls, Ny

300 3rd Street, Niagara Falls, NY 14303, United States
+1 716 285 3361

₹ 6,143+

Overall guest ratings

7.9/10 Good
based on 2,573 reviews

Review highlights

  • 9.1
  • 8.1
  • 5.8
  • 5.4

Good to know

  • Accessible parking
  • Comfortable beds

Nearby

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    About

    Sheraton At The Falls Hotel, Niagara Falls, NY is ideally situated in the heart of downtown—connected to the exciting Seneca Niagara Resort & Casino and adjacent to the state-of-the-art Conference & Event Center Niagara Falls. A short walk will take you to the thrill of the falls themselves, as well as the Canadian border. Buffalo Niagara International Airport (BUF) is only 25 minutes away, and Toronto is a 70-minute drive. Complete with the Sheraton Signature Sleep Experience, every guest room or suite is designed to ensure that you get a great night’s sleep after a long day of business or sightseeing. Throughout the hotel, you’ll enjoy the convenience of our restaurants, a Starbucks® coffee shop, room service, heated indoor pool, Sheraton Fitness, and 24-hour business center. All guest rooms, common areas, and meeting spaces are equipped with complimentary High Speed Internet Access. For meetings and events, we have more than 8,671 square feet of flexible function space. The 4,860-square-foot Crown Jewel Ballroom can accommodate as many as 300 people and is attached to a large pre-function space. Our planning and catering teams will work with you and guarantee that no detail is overlooked.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 2,573 reviews
    • 9.1 "Terrific location."
      8.5 "Great parking, according to 85%."
      9.4 "94% thought parking was inexpensive."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.6 "76% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 7.2 "High comfort."
      8.6 "86% said the beds were comfortable."
    • 6.2 "Average value."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.3 "53% said the view was so-so."
    • 5.4 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 5.0 "Internet is average."
    • 3.7 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 2.6 "Awful breakfast."
      4.6 "54% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    based on 1,389 reviews
    • 9.0 "Terrific location."
      8.5 "Great parking, according to 85%."
      9.4 "94% thought parking was inexpensive."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 6.1 "Average value."
    • 6.0 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 5.9 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.3 "53% said the view was so-so."
    • 5.1 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 4.7 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.6 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.8 "Awful breakfast."
      4.6 "54% said the breakfast was too expensive."
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    Overall rating

    7.6 Good
    based on 1,132 reviews
    • 8.8 "Location is great."
      8.4 "Great parking, according to 84%."
      9.4 "94% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      7.0 "70% liked the proximity to shopping."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.1 "Average value."
    • 5.7 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.3 "Internet is average."
    • 3.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 2.3 "Awful breakfast."
      4.7 "53% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    based on 51 reviews
    • 9.0 "Terrific location."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.3 "High comfort."
    • 5.7 "Rooms are ok."
    • 3.5 "Vibe wasn't good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Comfortable beds"
    data provided by TrustYou

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