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Imperial Hotel and Suites

5851 Victoria Ave, Niagara Falls, ON, Canada
+1 905 356 2648

₹ 3,603+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

6.1/10 Good
based on 2,160 reviews

Review highlights

  • 8.9
  • 7.3
  • 3.8
  • 3.3

Nearby

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    About

    With a stay at Imperial Hotel and Suites, you'll be centrally located in Niagara Falls, steps from Greg Frewin Theatre and Niagara SkyWheel. This hotel is close to American Falls and Bridal Veil Falls.

    Rooms

    Make yourself at home in one of the 104 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Imperial Hotel and Suites. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include multilingual staff, laundry facilities, and ATM/banking services. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    based on 2,160 reviews
    • 8.9 "Location is great."
    • 7.3 "Good breakfast."
    • 7.0 "Good service."
    • 5.2 "Average comfort."
    • 5.0 "Food is average."
    • 3.8 "Rooms are not good."
    • 3.3 "Bar is not good."
    • 3.2 "Generally quite dirty."
    • 2.3 "Terrible amenities."
    • 2.1 "Horrible vibe."
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    Overall rating

    6.7 Good
    based on 864 reviews
    • 8.8 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
      7.9 "79% were happy with the price of the breakfast."
    • 7.1 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 7.0 "High value."
      7.9 "79% were happy with the price of the breakfast."
    • 5.6 "Food is average."
    • 4.0 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.8 "92% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      1.3 "87% thought the tv was sub-standard."
      1.2 "88% said the bathroom was dirty."
      0.8 "92% had problems with the shower."
      0.8 "92% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    • 3.4 "Not very clean."
      3.5 "65% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
      4.9 "Dirty pool, said 51%."
    • 2.2 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 2.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 1.7 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    5.8 OK
    based on 1,252 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.2 "Good breakfast."
      7.9 "79% were happy with the price of the breakfast."
    • 6.6 "Service is ok."
      6.4 "Only 64% thought the service was professional."
    • 5.2 "Average comfort."
    • 5.1 "Food is average."
    • 3.2 "Awful rooms."
      2.6 "74% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.4 "For 86%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      1.4 "86% thought the tv was sub-standard."
      3.5 "Air conditioning was criticized by 65%."
      2.5 "75% were disappointed with the minibar."
      1.1 "89% criticized the small bathroom."
    • 2.5 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      3.0 "70% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 2.1 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      1.3 "For 87%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    • 1.8 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    5.5 OK
    based on 21 reviews
    • 6.9 "Service is ok."
    • 6.7 "Average value."
    • 3.3 "Rooms are not good."

    Overall rating

    6.1 Good
    based on 21 reviews
    • 8.8 "Location is great."
    • 5.2 "Average comfort."
    • 3.6 "Rooms are not good."
    data provided by TrustYou

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