Overview

Shangri-La's - Eros Hotel
Top City Hotel

19, Ashoka Road, New Delhi, India
+91 114 119 1919

₹ 9,965+

Overall guest ratings

8.6/10 Excellent
based on 2,015 reviews

Review highlights

  • 9.2
  • 9.1
  • 6.5
  • 6.3

Good to know

  • Friendly atmosphere
  • Professional service
  • Comfortable beds

Nearby

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    About

    Location.

    This hotel is in New Delhi’s Government District, a half-mile (650 meters) from India Gate and 0.9 miles (1.4 kilometers) from Jantar Mantar. The National Museum and the Parliament of India are 1.2 miles (2 kilometers) away. Connaught Place is 1.6 miles (2.5 kilometers) away.

    Hotel Features.

    Shangri-La's Eros Hotel has 3 onsite restaurants, a coffee shop/cafe, 1 bar, and 24-hour room service. Dining options include an Italian restaurant and a tea lounge. The hotel has a hair salon, outdoor swimming pool, 24-hour fitness facilities, and a full-service spa offering massages, body wraps, a sauna, and steam room. A business center is on site, and the hotel offers conference space, computer rental, a technology helpdesk, and high-speed Internet access (surcharge). The hotel has a concierge desk and offers currency exchange, complimentary newspapers, and a gift shop. Airport shuttle service is available (surcharge).

    Guestrooms.

    Accommodations at Shangri-La's Eros Hotel provide minibars, coffee/tea makers, and in-room safes. TVs come with satellite channels and DVD players. Internet access is complimentary. Sitting and sleeping areas are separate. Bathrooms have hair dryers, scales, bathrobes and slippers, and separate bathtubs and showers. A turndown service is performed daily, and newspapers and bottled water are complimentary. Rollaway beds are available on request for a surcharge.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Child-friendly
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,015 reviews
    • 9.2 "Excellent breakfast."
    • 9.1 "Terrific location."
      8.8 "88% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.8 "Food is delicious."
      8.5 "85% loved the menu selection."
      9.5 "Yummy desserts, said 95%."
      7.7 "77% loved the dining experience."
      7.8 "78% enjoyed the snacks that were offered."
    • 8.6 "Very nice wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.1 "Great service."
      8.8 "88% thought the service was very professional."
      8.6 "Hotel security was great, thought 86%."
      9.0 "Housekeeping was great, according to 90%."
      8.5 "85% were happy with the room service."
      9.2 "92% said the concierge service was amazing."
      8.9 "Management was excellent, said 89%."
    • 6.5 "Vibe was decent."
    • 6.3 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 6.3 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
      5.0 "For only 50%, the tv was ok."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.5 "Value below average."
      3.3 "The price was too high for 67%."
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    Overall rating

    8.5 Excellent
    based on 846 reviews
    • 9.2 "Excellent breakfast."
    • 9.1 "Terrific location."
      8.9 "89% liked the proximity to shopping."
    • 8.3 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.0 "Housekeeping was great, according to 90%."
    • 7.9 "Internet works."
      7.5 "75% said the wifi quality was great."
    • 6.0 "Vibe was decent."
    • 5.8 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      5.5 "Only 55% said rooms were big enough."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.4 "Value below average."
      3.0 "The price was too high for 70%."
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    Overall rating

    8.4 Excellent
    based on 342 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "Terrific location."
      8.6 "86% liked the proximity to shopping."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.8 "Food is delicious."
    • 8.4 "Very good internet connection."
    • 6.5 "Vibe was decent."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.4 "Value below average."
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    Overall rating

    8.6 Excellent
    based on 342 reviews
    • 9.1 "Food is to die for."
      8.7 "87% loved the menu selection."
    • 9.1 "Terrific location."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.7 "Breakfast is good."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.4 "Vibe was decent."
    • 5.7 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.0 "Average value."
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    Overall rating

    8.2 Excellent
    based on 483 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "Terrific location."
    • 8.7 "Food is delicious."
      8.4 "84% loved the menu selection."
    • 8.4 "Very nice wellness & sports facilities."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
    • 6.2 "Vibe was decent."
    • 4.3 "Value below average."
      3.4 "The price was too high for 66%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Comfortable beds"
    data provided by TrustYou

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