Overview

Citadel Inn Makati

5007 P. Burgos St., Bel-Air, Makati, Philippines
+63 2897 2370

₹ 1,569+

Overall guest ratings

6.0/10 OK
based on 982 reviews

Review highlights

  • 9.0
  • 7.2
  • 3.4
  • 2.2

Nearby

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    Amenities

    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    based on 982 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
    • 6.5 "Average value."
    • 3.4 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      3.3 "67% didn't like the uncomfortable beds."
      1.7 "83% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
      1.4 "86% had problems with the shower."
      4.3 "57% thought the tv was sub-standard."
      2.4 "76% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      3.8 "62% didn't like the balcony."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      2.4 "76% said the bathroom was dirty."
    • 2.1 "Horrible pool."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 1.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    5.8 OK
    based on 324 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
      7.7 "77% found the staff to be very friendly."
      8.8 "Housekeeping was great, according to 88%."
      8.5 "85% thought the service was very professional."
    • 2.8 "Awful rooms."
      3.5 "65% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.7 "83% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.0 "80% said rooms were dirty."
      2.1 "Air conditioning was criticized by 79%."
      3.7 "63% thought the tv was sub-standard."
    • 2.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 1.8 "Horrible pool."
    • 1.8 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
    • 1.7 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
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    Overall rating

    5.8 OK
    based on 68 reviews
    • 8.7 "Location is great."
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.9 "Average value."
    • 3.5 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      2.8 "72% didn't like the uncomfortable beds."
    • 3.3 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 2.3 "Horrible vibe."
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    Overall rating

    6.0 OK
    based on 108 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.0 "High value."
    • 4.1 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
    • 3.0 "Generally quite dirty."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 2.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    6.1 Good
    based on 481 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.5 "Average value."
    • 4.0 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      1.6 "84% had problems with the shower."
      2.5 "Air conditioning was criticized by 75%."
      2.0 "80% said the bathroom was dirty."
    • 2.6 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 2.5 "Horrible pool."
    • 2.5 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 1.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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