Overview

Hotel Ritz
Best Terrace

Plaza de la Lealtad 5, 28014 Madrid, Madrid, Spain
+34 917 016 767

₹ 20,061+

Overall guest ratings

8.9/10 Excellent
based on 1,404 reviews

Review highlights

  • 9.5
  • 9.0
  • 6.6
  • 6.4

Good to know

  • Friendly atmosphere
  • Friendly service
  • Luxurious Hotel

Nearby

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    About

    Built by King Alfonso XIII in 1910, this grandiose Madrid hotel is located opposite the Prado Museum and steps from the Thyssen-Bornemisza Museum, the Bourse stock exchange, and Retiro Park.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    based on 1,411 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "80% liked the proximity to shopping."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      9.6 "96% said the concierge service was amazing."
      10.0 "100% were happy with the room service."
      7.0 "70% found the restaurant service to be one of the best."
    • 7.1 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
      6.9 "69% found the grounds not bad."
    • 6.8 "Food is average."
      5.7 "Desserts were ok, said 57%."
    • 6.6 "Vibe was decent."
    • 6.4 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 4.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      1.1 "89% criticized the small bathroom."
      3.8 "62% thought it was too noisy."
    • 1.7 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    based on 917 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
      8.6 "86% said the reception staff was great."
    • 7.0 "Tasty food."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.0 "Average value."
    • 4.9 "Not very comfortable."
      3.6 "64% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
    • 4.8 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.6 "64% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      1.4 "86% criticized the small bathroom."
      2.9 "71% had problems with the shower."
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    Overall rating

    9.1 Excellent
    based on 352 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
      8.3 "83% said the reception staff was great."
    • 6.8 "Food is average."
    • 6.7 "Vibe was decent."
    • 6.3 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.5 "Not very comfortable."
      2.8 "72% said rooms were small."
      0.9 "91% criticized the small bathroom."
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    Overall rating

    9.1 Excellent
    based on 28 reviews
    • 9.1 "World class service."

    Overall rating

    8.8 Excellent
    based on 112 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 6.7 "Vibe was decent."
    • 6.5 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.0 "Rooms are ok."
    • 4.6 "Not very comfortable."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Luxurious Hotel"
    data provided by TrustYou

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