Would you like to save as your currency permanently or for this visit only?
It was clean and the valets were fantastic! Food not that great, some friendly staff, some not. Very underwhelming.
Garden & staff Bathrooms & No pool
Staff was friendly Facilities need upkeeping. Toilet wouldn't flush & we were unable to switch the shower on.
$32 self parking ! Rooma not worth the price.
Bed and pillows were ok. Carpet was in good condition. Bath tub drain surrounded by rust. Sink had chips. Toilet paper was very scratchy.
The hotel was clean. The staff was friendly and helpful. Cookies were unlimited. I would come back. NO POOL???? This is LA! 85 degree and NO Pool? Seriously? Also parking was crazy high! $35 a night to park at a hotel that I'M PAYING to stay at is just stupid. There should be complimentary parking. Ecspecially because they don't even guarantee your cars safely! What am i paying you for??
Everything costs $$
Booked the hotel and got a confirmation email. When going to check in at 11:30 at night I was told I had no reservation. After being in the phone for an hour with customer service, I was told my reservation was actually in Wisconsin. WISCONSIN?! Thanks for making me stranded in downtown LA at midnight. I will never use this service again.
Bathroom was uncomfortably small. Could not open door with someone standing at sink.
Staff was nice super expensive. homeless people were lined up outside in tents
The hotel is extremely nice. The location is perfect in downtown. The staff members are friendly, helpful and are always there to assist. When we asked about a good place for breakfast they not only recommended a restaurant but took us there in the hotel limo. Our stay was super...! Bruce Having to leave.....
I liked the downtown location the price was good for that type of hotel. Free cookies at check in are nice but they didn't have any :( I watched some homeless person wipe their behind a block away on my arrival. The late night staff was grumpy and non-helpful.