Overview

West Ham United Hotel

Boleyn Ground, Green Street, , London, United Kingdom
+44 844 375 8200

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+44 844 375 8200

Overall guest ratings

7.3/10 Good
based on 657 reviews

Review highlights

  • 8.5
  • 8.2
  • 4.6
  • 4.2

Good to know

  • Friendly service
  • Great view

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    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    based on 657 reviews
    • 8.5 "Breakfast is good."
    • 8.2 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      10.0 "100% found the restaurant service to be one of the best."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.6 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.2 "98% had problems with the shower."
      2.4 "76% found problems with the furniture."
      3.3 "67% said rooms were small."
      1.8 "82% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
      3.0 "Air conditioning was criticized by 70%."
      0.0 "For 100%, the rooms looked old."
    • 4.2 "Bar is not good."
    • 3.8 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 3.3 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
      3.3 "67% said rooms were small."
      3.0 "Air conditioning was criticized by 70%."
    • 1.1 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 413 reviews
    • 8.6 "Breakfast is good."
    • 8.3 "Location is great."
      9.1 "Great parking, according to 91%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      2.4 "76% didn't like the uncomfortable beds."
      1.6 "84% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.2 "98% had problems with the shower."
      3.3 "67% said rooms were small."
      2.4 "76% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
    • 3.9 "Bad amenities."
      2.4 "76% thought the building wasn't nice."
      2.5 "Fair terrace, said 75%."
    • 3.8 "Bar is not good."
    • 3.3 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.0 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
      3.3 "67% said rooms were small."
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    Overall rating

    7.1 Good
    based on 98 reviews
    • 8.2 "Breakfast is good."
    • 8.1 "Location is great."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.4 "High value."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      2.5 "75% didn't like the uncomfortable beds."
      2.7 "73% found problems with the furniture."
      0.4 "96% thought they were poorly maintained."
    • 3.2 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
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    Overall rating

    7.3 Good
    based on 144 reviews
    • 8.5 "Breakfast is good."
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
    • 5.1 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 4.0 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.7 "83% said the bathroom was dirty."
      2.2 "78% found problems with the furniture."
      0.2 "98% had problems with the shower."
    • 3.3 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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