Overview

The Marble Arch by Montcalm

31 Great Cumberland Place, London, W1H 7TA, United Kingdom
+44 207 479 2233

₹ 13,394+

Overall guest ratings

8.0/10 Good
based on 1,647 reviews

Review highlights

  • 9.7
  • 8.6
  • 4.8
  • 4.7

Good to know

  • Friendly service

Nearby

    show all

    About

    Located in Marylebone, this luxury hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

    Less more
    Expedia

    Amenities

    • Free Wi-Fi
    • Business centre
    • Meeting/Banquet facilities
    • Fitness centre
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    Less more
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,647 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
      8.6 "City centre within easy reach, said 86%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.0 "70% thought the service was very professional."
    • 8.3 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
      9.0 "90% thought it was a great value."
    • 5.0 "Bar is ok."
    • 4.8 "Breakfast is below average."
      4.5 "55% said the breakfast was too expensive."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 3.6 "Rooms are not good."
      1.2 "88% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      2.1 "79% found problems with the furniture."
      3.4 "66% were unhappy with the view."
      4.3 "57% had problems with the shower."
      1.5 "85% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
      1.7 "83% thought the tv was sub-standard."
    • 2.4 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 757 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      7.0 "70% thought the service was very professional."
    • 8.3 "Very good internet connection."
      7.4 "74% said the wifi quality was great."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Bar is not good."
    • 4.4 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      4.5 "55% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
      1.6 "84% criticized the small bathroom."
    • 2.8 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 378 reviews
    • 9.8 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Breakfast is below average."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      1.2 "88% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    • 2.3 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.7 Good
    based on 510 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.0 "Very good internet connection."
    • 5.9 "Vibe was decent."
      6.2 "Only 62% thought, the hotel was modern."
    • 5.3 "Average value."
    • 4.7 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.7 "53% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      3.5 "65% were unhappy with the view."
    • 1.9 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Photos
    Map

    Map