Overview

The Marble Arch by Montcalm

31 Great Cumberland Place, London, W1H 7TA, United Kingdom
+44 207 479 2233

₹ 13,879+

Overall guest ratings

8.0/10 Good
based on 1,669 reviews

Review highlights

  • 9.8
  • 8.6
  • 5.4
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Located in Marylebone, this luxury hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Business centre
    • Meeting/Banquet facilities
    • Fitness centre
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Spa
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,669 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
      8.8 "City centre within easy reach, said 88%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.4 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
      8.6 "86% thought it was a great value."
    • 5.6 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Bar is ok."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      3.4 "For 66%, the lobby entrance was sub-standard."
      2.9 "71% found the grounds unpleasant."
    • 3.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
      2.2 "78% criticized the small bathroom."
      3.4 "66% were unhappy with the view."
      4.1 "59% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      2.0 "Air conditioning was criticized by 80%."
      1.7 "83% thought the tv was sub-standard."
    • 2.5 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    8.1 Excellent
    based on 751 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.5 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Bar is ok."
    • 4.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      4.5 "55% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      2.5 "75% criticized the small bathroom."
      2.6 "74% found problems with the furniture."
    • 3.0 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      2.5 "75% criticized the small bathroom."
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    Overall rating

    8.2 Excellent
    based on 400 reviews
    • 9.8 "Terrific location."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.2 "Average value."
    • 5.1 "Food is average."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      1.3 "87% said rooms were small."
      3.8 "62% complained about the bathroom."
    • 2.5 "Quite uncomfortable."
      1.3 "87% said rooms were small."
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    Overall rating

    7.5 Good
    based on 16 reviews
    • 3.6 "Rooms are not good."

    Overall rating

    7.7 Good
    based on 500 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.2 "Very good internet connection."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      4.5 "55% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.6 "64% were unhappy with the view."
    • 2.1 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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