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Silk House Hotel

100 Hassett Road, London, E9 5SJ, United Kingdom
+44 208 525 0234

Call

+44 208 525 0234

Overall guest ratings

5.2/10 OK
based on 478 reviews

Review highlights

  • 7.7
  • 6.4
  • 3.9
  • 3.6

Nearby

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    Amenities

    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    5.2 OK
    based on 478 reviews
    • 7.7 "Good location."
      10.0 "Near to public transport, according to 100%."
      8.8 "88% thought it was easy to get to the train station."
      8.0 "80% liked the proximity to shopping."
    • 6.4 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 5.9 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 5.6 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
    • 3.9 "Breakfast is below average."
    • 3.6 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      1.8 "82% thought the tv was sub-standard."
      2.0 "80% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
    • 3.3 "Not very clean."
      3.6 "64% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
    • 2.6 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
      2.5 "75% thought it was overpriced."
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    Overall rating

    4.8 OK
    based on 243 reviews
    • 7.6 "Good location."
    • 6.3 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 5.8 "Average value."
    • 5.6 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 4.0 "Breakfast is below average."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.3 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      1.8 "82% thought the tv was sub-standard."
    • 3.2 "Disappointing internet connection."
    • 2.9 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
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    Overall rating

    5.7 OK
    based on 43 reviews
    • 7.5 "Good location."
    • 6.7 "Average comfort."
    • 5.8 "Service is ok."
    • 3.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      3.5 "65% said rooms were dirty."
    • 3.2 "Generally quite dirty."
      3.5 "65% said rooms were dirty."

    Overall rating

    5.5 OK
    based on 191 reviews
    • 7.5 "Good location."
    • 6.1 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 6.1 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 5.6 "Average value."
    • 3.6 "Breakfast is below average."
    • 3.5 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 3.5 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.9 "91% found problems with the furniture."
      1.0 "90% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
    • 2.2 "Disappointing internet connection."
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