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It is a nice and clean hotel The carpets in the rooms need to be updated
Beautiful, romantic Italian setting hotel. Room was huge and very comfortable. 3 TVs. View was good and could see the strip. A lot of restaurants, but they were very expensive. Although there was a food court that was reasonably priced. I did like the fact that the Palazzo and the Venetian were attached and you could use the casino vouchers in either casino Would have liked coffee in the room. Most hotels now a days have a small coffee pot in the room.
Clean and nice hotel in a good location. There's nice restaurants inside. The pool is crazy. We went down one day at 11:30am and there was not a free seat anywhere. Absolutely packed. Went down the next day a bit later so we expected there to be no seats available but there were towels laying all over seats and on the plants. It was very messy and disorganized. Here's a tip, instead of the staff standing around chatting where you collect the towels why doesn't one of them walk around and check for free seats and clean up the towels so guests don't have to ask every single person if the seat next to them is taken. Be careful of the surface near the pool when it's wet, if you are barefoot it can be very dangerous and slippery. I saw many people slipping over. 2 basic cocktails plus tax = $40. Ugh.
Gorgeous common areas, comfortable interiors, and (importantly and uniquely for Vegas) a well-designed layout that makes accessing guest rooms easy. This is truly a huge resort complex, yet you can still get in and out of it from your room with ease. It was also easy to find adequate (albeit pricey) dining with minimal wait. There is nothing worse than having to wait forever to be seated at a restaurant in your own hotel, and this was never an issue in The Venetian. We thoroughly enjoyed it and would come back for sure. The rooms, while beautiful, are in need of modern amenities like charging ports, easy-to-access power outlets, better lighting controls, and larger TVs, just to name a few things. We stayed in a 1300 sq ft suite, and the living area was 40" or so. I realize this may sound trivial, but it's 2017 and this is a 5 star resort. Another issue we had was the relative lack of reasonable dining options. There are over 40 restaurants inside the property, but (aside from food court-type options) only a couple are reasonably-priced.
Parking lot so far away from rooms
The location and inside the hotel The pool was so disgusting and dirty
Decorations were wonderful and the room was very spacious and comfortable. Enjoyed eating at restaurant. Breakfast was really good! The entire place was very clean. Can't think of anything.
Room large, comfortable, amenities very limited, towels not overly abundent, they were rough not plush, soft Getting from one area of hotel to another difficult, finding way around was somewhat difficult. There was no hotel book which described Resturant's, where located
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
Decor is outstanding
The hotel in general is marvelous! The suite is extraordinary. Very venetian. Definitely coming back!
Location is great. Staff was friendly. Price was good. Only thing I didn't like was that there was no soap. I don't Use body wash
the hotel was a great spot to have a classic las vegas feel without paying the las vegas prices. you can enjoy nice rooms, casino, and a pool all included. the rooms were a bit small and the elevators took forever to come when called. the hotel is not a premier hotel but on a budget it is worth a try.
This is a great budget hotel to stay in, the rooms were very clean and modern plus the beds were comfortable. Wonderful staff and location. I would recommend staying here Sunday through Thursday, Friday night was really crowded. This was expected for the price, the pool was small but fun, unsavory groups of frat boys walking around partying in the hallways, and very crowded elevators so crowded you had to wait awhile to get on.
The price didn't match the room, I figured the room would have been small with no amenities but it was the exact opposite. The room was large for just one person and came with refrigerator and microwave and I had a great view of the pool. It was also fairly quiet on the floor. Nothing to dislike at this time.
The location was great, staff was overall friendly. To start this place is truly a maze. Waiting for the elevator was a nightmare. I feel like I spent most of my time waiting on one. I got so sick of waiting I took 20 flights of stairs down to the casino. Saturday morning between 7-8 am I woke up to a fire alarm in the hotel. Can I just say this hotel was more stressful than I imagined. I was really disappointed. I have added this hotel to my do not stay list.
The staff, room, location, restaurants The elevators. ALL ELEVATOR banks are extremely slow and overcrowded. In some cases 20-30 minute wait to get to your room (or down to the lobby)!
great location! lots of fun things to do right around the hotel. great pool! the nook and nook express is seriously the best little restaurant ever! when checking in we were told that our booking for a non-smoking room with two double beds was a "request" and because of that, we were bumped to a smoking king room. this was at 1:00am after having stood in line for 45 mins (the self check in kiosks are a joke). we accepted our fate and couldn't argue with the front desk woman as we didn't have a copy of our hotel booking itinerary on hand. she did hold a room for us for the following day but the bad impression had already been made. after checking the booking itinerary there was nowhere on it stating that our room type was just a request and this is why i am so irritated by the whole situation. what's the point of booking of the room you want if they just decide to change for you themselves??
The price of the rooms were about $75 with resort fee. The Internet service did not work.
Price for stay Wi-Fi is limited to a certain number of devices in rooms. Not a good selling point when most people travel with multiple devices.
Location is great. Self-check in system was very cool. able to skip long check in line We had a non-smoking room, but there was smoking smell around the entire floor. It was bearable though
Room was excellent
The tv in our room did not work and nobody came to fix it.
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
How clean and fancy everything was That I only stayed one night
Spring for the Petite Suite, well worth it!
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
Easy for me to charge my cell phone, Ipad I do not think, the room is vacuumed on the daily basis as I happened to see thing laying on the floor. Room Coffee is not free of charge, correct? My next trip to Las Vagas to see Mary and Dony show will be unlikely Ceasar, but I might change my mind.
Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
Beautiful and fabulous casino was luxurious and over-the-top with marble and statues and the pools were awesome. I will absolutely return again.
Loved our room asst
That the maids would not interupt you repeatdly to clean the room. They let us sleep in, and came back when we were gone. Always came back to a clean room. I liked the Security asking for keys to enter the elevators, no random people roaming around. No I liked this Hotel, and enjoyed my stay.
The quality of the room and the pool Food and drink expensive. Distance from room to elevator excessive.
Liked the atmosphere, it was well decorated in the common areas, had many different places to eat at different budgets and tastes. The dolphins were great. We went on the weekend so it was too hard to get anything, all over crowded. Couldn't get a drink at a bar. Service was stretched and fairly poor. The pool was a joke, could not get into it and it was hot weather. This was really a disappointment, pointless staying at a hotel with a pool if you cant use the pool because its too crowded. Everyone doing hand to hand combat to get a lounge and staff no help. Really a case of too many rooms and under catered for in the hotel amenities.
Cental location on the strip. Great view of the strip and exploding volcano from the bedroom window.
very pleased with all aspects of our stay Long wait at check in
The location on the Strip is excellent and rooms were deluxe and clean.
The location There was not even a coffee maker in the room. Everytime you go in or out, you have to go out of the casino.
Comfiest bed i have ever slept in. Spotlessly clean and beautiful rooms. Great selection of restaurants within the hotel. Wonderful swimming pool. Having to wait for an hour to check in and no apology when we were finally seen to
casino where I lost a lot of money loosing money at Casino
If you'd like to live on the strip, The Mirage is the place to go. Price did vary from the one qouted on the registration. Received an instant upgrade to a premium tower room, which was excellent.
front desk staff who helped me find my card that I forgot at the airport; location; choice of restaunts &cafes inside the hotel billing system was not working when we checked-out so can't get any invoice.
Good location, good pool No fan in bathroom, my AC wasn't working, I paid extra for view and got a view of back of buildings. No re refrigerator, even motel 6 has a refrigerator.
prefect location and good pool. Not impressed by the rooms which were supposed to be newly renovated. Overall, great location with plenty of good restaurants and bars close by. the room was below average but how long are you in the room?
I liked the location. The hotel is right there near the strip and easy to walk to food and shopping. The lady that checked me in was really nice. The room was dirty and out of date. One thing that really frustrated me was the parking. I think when you check in they should explain parking to you. I tried to use my room key for parking and it still charged me $8.00. I probably won't visit Vegas for another 15 years.
Location seemed central to lots of stuff in Vegas. Casino and storefronts in the hotel. Price was reasonable. Sinks did not drain. Super irritating to have to had shaved, brushed teeth in a sink that wouldn't drain. Not worth changing rooms because I was there one night but this will definitely make me think twice about looking here again.
The light on the bathroom didn't work. The iron didn't work. Check in time is at 1pm if not there's a early check in fee.
Room size Hidden fees, clerk not friendly
Location was great and right off strip. Walking distance to most attractions. Poor water pressure in room, no bathroom exhaust fan in room.
Price Worn out. The facilities look used and abused. Furniture in the room is horrible. Even the pillows are exhausted. The hallways look like they have seen much better days.
The area we stayed in was dirty
Room , casino
Theme I felt as though the room was described as much nicer than in reality it actually was, no point in adding their additionally "nicer" rooms
The hotel management was unresponsive. I travel extensively for business and would never recommend this hotel.
The staff was amazing and attentive . Loved champagne hour and 24/7 coffee. The pool at the Beach club wasn't clean. I wasn't impressed with the quality of the slots area.
Smaller, boutique hotel. Great showers. Complimentary SUV ride back to hotel. Friendly staff
The Cromwell delivered! This has been by far the best stay in Vegas. They exceed in customer service and deliver 100% satisfaction. No waiting to check in and absolutely amazing rooms.
Service was the best i've experienced in Vegas from the moment you walk through the door the valet lets the front desk know who has arrived prior to your checking in so they literally already know your name as you walk up to check in, to the countless interactions you have with the Cromwell staff. This hotel outshines the likes of the Encore! The rooms are a clean and very well designed! I'll be a repeat customer for sure!
Great location, staff and property. The night club keeps you up all night. My bed actually vibrated, physically vibrated, from 11pm to 3:45am. Worst nights sleep ever! MAJOR Issue that needs to be dealt with!
Great location and facilities. You can hear the night club music loudly in your room until 4AM.
I loved absolutely everything! Staff was very helpful and friendly. I will be staying here again in the future! No complimentary breakfast. I heard Giada's was amazing but couldn't get a reservation either of the two days I stayed.
Clean, Fresh, New, Great Staff, Great Business Cetre and Gym abd most of all very quiet. No coffee or water in your room.
The bed was very comfortable. The fridge did not have any storage room for stocking our own snacks or drinks. This was inconvenient because we brought items to stock the fridge. The bathroom sink did not work properly and squirted out toward us multiple times. We always bumped into the center table by the couch. Although the room is very large, we felt cramped by the couch area. Only one bathrobe of the two was plush material.
The rooms were nice, had a fridge, a safe, a nice tv, etc. There is construction and you have to park in back. This wouldn't be a big deal if there was a taxi circle- which there isn't. We asked the staff to have a taxi waiting for us at a particular time, and after waiting 10 minutes, we decided to walk to a different hotel to get the taxi. If they aren't going to have a good way to get into the hotel- they need to do a better job ensuring people can get taxis to go where they need to be.
I enjoyed the location of the Casino Royal. It was perfectly situated to all the major hotels. I was able to easily get to a couple of the larger hotels where my convention was being held. I also enjoyed the fact that an Outback Steakhouse restaurant was attached, and a Ben and Jerrys. The Outback Steakhouse provide a great menu and atmosphere for dining. The room was very nice though small. However, it provided all that I needed to enjoy my stay: a fridge, keurig coffee/tea maker, counter space, desk etc. It was very clean too. Since I am not a smoker, having to navigate the casino to get to the rooms made it a bit challenging with all the cigarette smoke. Other than that all was good.
Everything else. The bathroom sink overflowed from malfunctions.
The hotel was great, a little smaller than the other hotel's on the strip but this hotel has reasonable food options and is accesssible to the strip right across the street from the Mirage. You couldn't find the hotel parking area. Need better signs or directions to get to the parking lot.
Lobby hasn't been updated in years but rooms are comfortable and clean. Walk to rooms is much better then larger hotels. Could use a update on gaming and food area. Color scheme has been same for years.
Location, small feeling of old vegas! Hard to get a cab around back
Location is perfect. Room was clean. Cleaning Lady didn't steal, did a great job. Ladies walking the Casino floor were VERY helpful and fun, directing me to the fun games and being enjoyable to speak with. Broke the toilet handle, couldn't flush without some work. Broke the shower handle, couldn't turn off the water without lots of struggle. Casino is aged. Construction. Lady working the lobby was not easy to speak with, not really a fun person, you could tell she was tired of being there.
Outstanding staff and customer service. Clean, comfortable rooms. Perfect location on the Strip without the price of a luxury strip casino. The little casino was and food options were good too! One suggestion - Don't book a room on the south side of the hotel unless you want to see and hear the trash compactor at work early in the morning at a neighboring hotel.
Location only. The hotel is in desperate need of a remodel. The Valley Tower is remodeled but the others are dilapidated. There is a charge for everything including parking. There is no coffeemaker in the room and no refrigerator.
My second time staying here. The 1st time wasn't bad but then again I had a suite. This second time was horrible. Staff was rude. And they messed up our room check in. We had to change rooms. They over charged. And the room was so gross! The couch looked like it belonged in a horror movie! Everything!
Location to the strip Did not get discount i was promised over the phone. Manager on duty would not fix the issue. Very disappointed.
Clean room Not clear about booking a King room online and getting tot he hotel saying that we will be in a queen room. Shady business.
I really liked the restaurant downstairs - they had amazing salad there were few outlets in the room and the ones they had were chinsy ones that the charging block didnt fit tight into.
We travel all the time. Our family stays in many different hotels. I feel we were misled on price. What they offered online was a great price. When we arrived taxes , resort fees and parking fees were all added on top of the total that was given online. Turned out to be double... :( Then made it worse when we arrived at our room finding it to be dirty with stained carpet, and out dated furniture from the 90's. Also food was very exspensive. I wish there would've been more of a selection offered.
Clean, well appointed hotel, great staff, very friendly. Close to the mono rail and the strip.
i like the excellent location ... the room was nice bat very noise you can hire noise from the ac.. extractor outside maybe on the roof it was a in comfort night for next day of work.......
When I booked our Rooms, We booked for Mardi Grass Not Carnaval. Our Door Needed To Slam It Hard In order To Close. I Was Also Told That I Would Have $10.00 Credit For Each Day Because We Didn't Have To Get our Room Clean But we Could Ask For Towels Etc. Overall I Was Not A Very Happy Client
Free parking Rooms need an update. Furniture frim the 80's as well as carpet an elevators. Very outdated overall
There were some internet issues which took a few minutes to resolve.
The parking was low stress, and so convenient. Staying where the show was made it nice. The late checkin was frustrating. We had to pay extre to check in befor 4 pm
Best kept secret! Quiet, but right there in the middle of the strip. Can use the Falmingo pool, but Hiltons is much more relaxing. Great staff, rooms were wonderful, and the little store has great breakfast! I would stay there anytime! N/A
The staff was helpfull the location was perfect. Room temperature was freezing, The heating system is not good.
Location, staff, cleanliness, etc. No complaints.
Hotel is in a good location behind the Flamingo.
This Hilton was excellently located, right in the middle of the strip, and at the back of the Flamingo property. It's a six-minute walk across the street to Bally's and the concourse to Paris; it's a ten-minute walk across the Strip to the Bellagio and Caesar's. We had a spacious and comfortable suite with a large, jetted soaking tub, a sitting area with a couch and coffee table, and a practical kitchenette that included a fridge, microwave, sink, and some dishes/flatware. We were very pleasantly surprised to find that the fridge in the kitchenette, unlike other luxury Vegas hotels, was empty, so we could use it for our own stuff. I hate it when the fridge is stuffed with mini-bar offerings that I've no intention of ever using; I find it especially obnoxious when the fridge shelves are on some sort of auto-scale that tracks if you've tried to remove a mini-bar bottle to make room for something like a personal water bottle, and charges you for the "missing" items. There was none of that nonsense here, thankfully. The Hilton has its own pool just for its guests, separate from the Flamingo property, which we appreciated. It was about 100 degrees when we were there, and we didn't want to use the extremely crowded and noisy Flamingo pool. The Hilton is unfortunately on the back side of the Flamingo's pool area, and every day is party day at the Flamingo pool. The disco music blared at bomb-test volume from noon to six, every single day. Even with the windows and blinds shut in our suite on the 6th floor, the music is still earsplitting, but I suppose the upside is that the music tends to drown out most of the drunken partiers in the Flamingo pool. It was nice to have our own pool for this reason, but the Hilton pool area stank like a four-day-old dead skunk, on account of a nearby garbage dumpster in the blazing sun. We nearly gagged on Saturday when we tried to use the pool. The jetted tub was impressive and comfortable, but didn't drain on its own. We had to pull and hold the drain plug continuously until the water had fully drained; it kept slipping back into plugged position without someone holding it up. I also would have appreciated a little more privacy between the jetted tub and the rest of the room, like a sliding glass tub door or something.
The value, size, and cleanliness of the room