Lancaster Family Resort

2250 Lincoln Highway East, Lancaster, PA 17602, United States
+1 717 393 5499

Cheapest
rate per night

5.4

Okay
based on 9 reviews
Lancaster Family Resort - Lancaster, PA, United States
Mon 21/9
-
Tue 22/9
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Good to know

Value for money

5.5

Distance to city centre

7.5 km

Location rating

6.6

Nearest airport

Lancaster

Distance to airport

12.5 km

Rooms

Mon 21/9
Tue 22/9
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Reviews

Pros

Cons

Traveller rating

12
36
68
82
1

Time of year

Traveller type

Show reviews that mention

+
clean our room in 101 reviews
indoor pool in 67 reviews
great location in 42 reviews
coffee maker in 35 reviews
staff was friendly in 32 reviews
hot water in 29 reviews
falling apart in 25 reviews
drinking cups in 16 reviews
bed was comfortable in 14 reviews
toilet paper in 8 reviews
dutch wonderland in 7 reviews
  • Mediocre
    Jun 2016
    2.8

    Horrible .... sleep in your car somewhere. Better

    The maintenance worker guy was nice. He got a roll away for me & was polite. The girls at the front desk were friendly and helped w extra towels and any questions I had. They felt bad for my experience I had w the manager there.

    The guy who is the manager there checked me in. I asked if I could check in at 2pm. He said if I did check in early I would have to go up to the next floor as the room I was to have on the 3rd floor wasn't ready. Fine I said. I had 2 little children w me. Mind you, they carried their stuff up several sets of stairs as the elevator was broken. I went up to the room, AND SOMEONE ELSE BELONGINGS WERE IN THAT ROOM. I could have robbed them if I wanted to. Are you kidding me?? How does this happen?? I go back down to the front desk to complain to not have him apologize to me for the inconvenience but to have him reply back well then check in is at 4pm. I checked my key card at the dash and said I'd be back. I came back at 7pm!! 7pm!!! And I had to wait 40 minutes bc no one knew what rooms were open and what was not clean. I'm sorry but that manager should have had me assigned to a room come 4pm. I should NOT have to wait 40 minutes for a room w 2 little kids. Needless to say I will NOT be back to this facility. This building should not be in operation. They need a manager who knows how to run things. If that hotel owner knows a thing or 2 he would fire him, hire someone who knows what they are doing and then enhance the computer system so there is never an issue w going into a room that someone never checked out of. Also the elevator was out. It's been out for some time, you can tell w some of these comments. How long does it take to get that fixed? Also there was all kinds of clothing out back all over the place. The back side of the building is all over grown and not kept. It's disgusting. Not to mention men's underware out there and all kinds of stuff. So nasty. I will never stay here again and never recommend it.

  • Poor
    Nov 2015
    2.0

    Stay somewhere else.

    No hot water the first night. The water coming from the tap was brown. Sheets and bedding were dirty. Some electrical outlets didn't work. The staff just didn't care. The whole building is in need of some serious TLC.

  • Good
    Oct 2015
    7.4

    Good stay. Normal

    Location and staff were great.

    Thought the pool was heated but only the room is. Sauna was not working

  • Excellent
    Oct 2015
    8.2

    Solid value

    The room and furniture were relatively modern. Everything was in working order. The room was spacious and adequately furnished. The staff were very polite and professional. I would definitely stay here again.

    You can tell it's an older place, although a lot of remodeling has been done. The bathroom could have used better or any ventilation: It got super steamy after a shower.

  • Excellent
    Nov 2014
    10.0

    For the price it was great

    Room staff

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About

Overview

A stay at Lancaster Family Resort places you in the heart of Lancaster, within a 15-minute walk of Dutch Wonderland and American Music Theatre Lancaster. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Business centre
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Game room
Indoor pool
Restaurant
Bar/Lounge
Hairdryer
Tennis
Air-conditioned
24-hour front desk
Pets not allowed
Free parking
Lift
Daily housekeeping
Picnic area
Safe

FAQs when booking at Lancaster Family Resort

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Photos

All photos (13)
Building (3)
Bedroom (2)
Bar (1)
Pool (2)

Location

Most popular landmarks

  • Dutch Wonderland 0.4 km
  • Lancaster Mennonite Historical Society 0.5 km
  • The Amish Farm and House 1.3 km
  • A. B. Hess Cigar Factory and Warehouses 7.1 km
  • Bethel African Methodist Episcopal Church 7.3 km
  • Demuth Foundation 7.3 km

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