Overview

Swissotel Kunshan
Top Family Hotel

387 Qianjin Zhong Road, Kunshan 215300, China
+86 512 5788 5788

Call

+86 512 5788 5788

Overall guest ratings

8.5/10 Excellent
based on 1,267 reviews

Review highlights

  • 10.0
  • 10.0
  • 6.3
  • 5.6

Good to know

  • Professional service
  • Great reception

Nearby

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    About

    Strategically located in the city centre of Kunshan. The hotel is within walking distance to the open-air citizen sports centre- government offices and shopping areas. With the industrial areas scattered around the city the hotel works as a linking point for business travellers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,267 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 10.0 "Incredible bar."
    • 8.8 "Location is great."
      9.8 "Easily accessible by car, said 98%."
      9.1 "91% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Good service."
      7.0 "70% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 6.5 "Food is average."
      5.4 "Only 54% thought the fish/seafood dishes were good."
      5.6 "Side dishes were satisfying, according to only 56%."
    • 6.3 "Breakfast is mediocre."
    • 5.6 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.5 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.3 "63% thought the kitchenette was ok."
    • 4.9 "Not very comfortable."
      4.5 "55% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
    • 2.8 "Horrible pool."
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    Overall rating

    9.1 Excellent
    based on 38 reviews
    • 8.9 "Location is great."
    • 7.6 "Good service."
    • 6.9 "Vibe was decent."
    • 5.6 "Rooms are ok."

    Overall rating

    8.6 Excellent
    based on 316 reviews
    • 8.7 "Location is great."
    • 6.8 "Service is ok."
      6.9 "Only 69% thought the service was professional."
    • 6.3 "Average value."
    • 6.0 "Breakfast is mediocre."
    • 4.8 "Not very comfortable."
      4.5 "55% said rooms were small."
    • 4.7 "Rooms are not good."
      4.0 "60% complained about the bathroom."
      4.5 "55% said rooms were small."
    • 2.8 "Horrible pool."
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    Overall rating

    8.8 Excellent
    based on 886 reviews
    • 9.4 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
    • 8.5 "Great service."
      7.4 "74% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 5.2 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.9 "Not very comfortable."
      4.6 "54% said rooms were small."
    • 4.7 "Rooms are not good."
      4.6 "54% said rooms were small."
      4.2 "58% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
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    Overall rating

    8.2 Excellent
    based on 25 reviews
    • 8.7 "Location is great."
    • 7.9 "Good service."
    • 6.0 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Great reception"
    data provided by TrustYou

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