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Shangri-La Hotel
Top Business Hotel

11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 320 322 388

₹ 7,684+

Overall guest ratings

9.0/10 Excellent
based on 4,466 reviews

Review highlights

  • 9.6
  • 9.2
  • 9.0
  • 8.5

Nearby

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    About

    A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, minutes from Kuala Lumpur Tower and close to Petronas Twin Towers. This 5-star hotel is close to Merdeka Square and Petaling Street.

    Rooms

    Make yourself at home in one of the 662 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 4,466 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
      9.3 "93% loved the sauna."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      8.5 "Housekeeping was great, according to 85%."
      8.8 "88% were happy with the room service."
      10.0 "100% were happy with the shuttle service."
      9.6 "96% said the concierge service was amazing."
      7.3 "73% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 9.0 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      7.9 "79% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
      9.3 "Near to public transport, according to 93%."
      9.1 "91% enjoyed the restaurants & bars nearby."
      8.8 "88% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
    • 8.5 "Breakfast is good."
    • 8.2 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      9.4 "94% found the grounds to be nice."
      7.8 "78% thought the architecture was beautiful."
      10.0 "Business facilities were excellent, according to 100%."
      8.3 "83% said the elevator was good."

    Overall rating

    8.9 Excellent
    based on 2,277 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      9.7 "97% said the concierge service was amazing."
      8.7 "87% were happy with the room service."
      8.7 "Housekeeping was great, according to 87%."
    • 8.9 "Location is great."
      9.0 "90% liked the proximity to sightseeing."
      7.9 "79% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
      9.3 "93% enjoyed the restaurants & bars nearby."
    • 8.2 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
      9.6 "96% found the grounds to be nice."
      7.7 "77% thought the architecture was beautiful."
    • 8.2 "Breakfast is good."
    • 6.9 "Average value."
      5.6 "The price was ok for 56%."

    Overall rating

    9.1 Excellent
    based on 982 reviews
    • 9.5 "Excellent wellness & sports facilities."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      8.6 "Housekeeping was great, according to 86%."
      8.9 "89% were happy with the room service."
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      7.8 "78% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      9.4 "Near to public transport, according to 94%."
    • 8.0 "Breakfast is good."
    • 8.0 "Amenities are good."
      7.8 "78% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      9.5 "95% found the grounds to be nice."
    • 7.0 "Good vibe."
    • 7.0 "Internet works."
      6.9 "69% thought the wifi quality was ok."
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    Overall rating

    9.3 Excellent
    based on 446 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 9.1 "Terrific location."
      8.4 "Easily accessible by car, said 84%."
      9.3 "93% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."

    Overall rating

    8.9 Excellent
    based on 759 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.3 "Terrific location."
      8.2 "82% liked the proximity to shopping."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.4 "84% were happy with the room service."
    • 8.3 "Breakfast is good."
    • 8.2 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
      9.5 "95% found the grounds to be nice."
    • 6.7 "Rooms are ok."
      5.0 "Only 50% thought the furniture was functional."
    • 6.5 "Vibe was decent."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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