Refresh at this Ramada Jacksonville hotel conveniently located off Highway 17 near New River Air Station, golfing at Bear Trail Golf Course, exotic aquatic animals at North Carolina Aquarium, relaxation at Topsail Beach, and many local restaurants. After a day of business or leisure, relax at this hotel with complimentary wireless Internet access, complimentary continental breakfast with hot items, outdoor pool, fitness center, laundry services, ample parking for vehicle of all sizes, and business center. Guest room amenities include microwave, refrigerator, coffee-maker and TV. Smoke-free and handicapped-accessible rooms are also available. There is no charge for children 17 and under with an adult.
No hot water Didn't have the room I requested. Reserved a king only and was given a double. Needs a major upgrade!
Its located in the middle of town
Pool was closed. Was told the pool was open on the night I checked in and the next morning was told it was closed after labor day and it disappointed my son.
It was filthy and when we asked for someone to clean it they said the cleaning staff went home so we then asked for gloves to clean it ourselves and they handed us plastic bags. Our bed was broken. It was a bad experience
Keys to doors didn't work correct.
Good location , close to mall, stores, and restaurants. Also very good breakfast buffet.
The carpets looked like they have not been shampooed in 10 years! Black feet if you walk BAREFOOT!The beds were sunken in the middle very uncomfortable sleep. The ac left much to be desired in the HOT NC summer! The pool needs to activated to use room keys to open the gate, kids were walking across the road from an apartment complex, VERY CROWDED and NOISY!!!!!
Comfortable bed, friendly front desk staff
Literally squeezed in between 2 other businesses and difficult entry and exit. If I did not have a GPS and they did not have a tall sign, it would have been very difficult to find. The door to my room did not latch properly until it was locked, and rattled. The fan in the bathroom was very loud and the tub didn't drain well, therefore it had a dirty ring. The wall behind the toilet was crumbling. The stuffed chairs were stained and there was a wet spot in the carpet in front of the nightstand.
Location was decent, close to food and some stores.
Bed is very uncomfortable and shower would not get hot at all. Housekeeping would knock several times starting at 7AM even with the do not disturb sign up. Almost every night a cop would sit across the street in the back of the hotel and would have the sirens going every time he pulled someone over (this went on all night.) The room was very old and not well kept. Our non smoking room had cigarette burns in the curtains and chair in the room. Our bathroom smelled of weed starting the second day. Also, there were tractor trailers parked right outside our room in the hotel's parking lot, which made it difficult for us to park our cars or leave the hotel. The drivers of the trucks would come in at different hours of the night and we would be awakened by the "beep, beep, beep" of the truck reversing.
The lady at the front desk was nice and the location wasn't awful.
When I finally got to the room I felt like I was staying at the Bates Motel. Not only was my room in a building that wasn't even connected to the hotel But the curtains were ripped the shower got cold in minutes and the tub wouldn't drain. My friends sat down on her bed and it tilted. She couldn't move on the bed without it wobbling. The pictures online were misleading and I was very disappointed.
Dead cockroaches in room when we arrived, water damage in bathroom causing ceiling to buckle over shower, rude staff upon check-in, they messed up our reservation and we had to fight with them our first morning after housekeeping informed us when they knocked at 8 am that we were suppose to be out already (checkout isn't until 12 either way) and provide proof that we booked two nights online in order to get the online booking price as opposed to their walk-in price which was $20 more, continental breakfast was mediocre... overall not pleased and will not stay with them again
Nasty rooms Doors have huge gaps in them allowing bugs and cold/hot air to come in Bugs all over the room