Overview

Na Balam

Calle Zazil Ha No 118, 77400 Isla Mujeres, QR, Mexico
+52 998 881 4770

₹ 7,812+

Overall guest ratings

8.1/10 Excellent
based on 632 reviews

Review highlights

  • 9.6
  • 9.5
  • 7.2
  • 5.5

Good to know

  • Friendly service
  • Spacious rooms
  • Beach nearby

Nearby

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    About

    At Beach Hotel Na Balam, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus activities like scuba diving, snorkeling, and parasailing are nearby. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and aromatherapy. Offering a beachfront location, Zazil Ha serves fusion cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Meeting/Banquet facilities
    • Playground
    • Private beach
    • Internet
    • Currency exchange on-site
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Room service
    • Golf
    • Child pool
    • Tennis
    • Airport shuttle
    • Laundry facilities
    • Spa
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free long-term parking
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 632 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "City centre within easy reach, said 96%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "90% liked the proximity to shopping."
    • 9.5 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 7.2 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 6.9 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
      5.8 "Only 58% found the restaurant service to be good."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.5 "Only 55% thought the furniture was functional."
    • 3.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 480 reviews
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "City centre within easy reach, said 97%."
    • 9.5 "Wonderful beach."
    • 7.5 "High comfort."
      8.9 "89% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
    • 6.6 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.3 "Only 53% found the restaurant service to be good."
      5.5 "Only 55% thought the service was professional."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      1.2 "For 88%, the rooms looked old."
      2.0 "80% thought they were poorly maintained."
      3.5 "65% were disappointed with the minibar."
      2.1 "79% had problems with the shower."
      4.3 "57% thought the tv was sub-standard."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 120 reviews
    • 9.5 "Wonderful beach."
    • 9.4 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
    • 6.9 "Food is average."
    • 6.8 "Average comfort."
    • 6.7 "Service is ok."
      5.8 "Only 58% thought the service was professional."
      5.8 "58% said the reception staff was ok."
      6.1 "Only 61% found the restaurant service to be good."
    • 5.3 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 4.9 "Value below average."
      1.9 "The price was too high for 81%."
    • 3.2 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 31 reviews
    • 9.5 "Terrific location."
    • 9.4 "Wonderful beach."
    • 7.2 "High comfort."
      8.7 "87% thought rooms were spacious."
    • 6.9 "Food is average."
    • 6.5 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 5.1 "Average value."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Beach nearby"
    data provided by TrustYou

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