Overview

Mercure Hoi An Royal

321 Cua Dai Street, Hoi An, Vietnam
+84 510 392 3777

₹ 3,561+

Overall guest ratings

7.7/10 Good
based on 167 reviews

Review highlights

  • 10.0
  • 9.3
  • 9.0
  • 6.1

Good to know

  • Friendly service
  • Good outdoor sports facilities

Nearby

    show all

    About

    Putting you within a 10-minute drive of Hoi An Ancient Town and Quan Cong Temple, Mercure Hoi An Royal features a rooftop terrace and offers an airport shuttle (available on request) for USD 30 per vehicle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy, or mani/pedis. 2 bars/lounges and an outdoor pool are other highlights at this upscale hotel, and rooms offer up nice touches like bathrobes and slippers.

    Less more
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Airport shuttle
    • Private beach
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Free babysitting/child care services
    • Steam room
    • Free valet parking
    • Grill
    Less more
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 167 reviews
    • 10.0 "Excellent pool."
    • 9.3 "Excellent value."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
    • 8.9 "Food is delicious."
    • 8.8 "Location is great."
      9.0 "City centre within easy reach, said 90%."
    • 6.1 "Breakfast is mediocre."
    • 5.5 "Average comfort."
    • 4.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.6 "64% thought they were poorly maintained."
    View all review categories

    Overall rating

    7.9 Good
    based on 136 reviews
    • 10.0 "Excellent pool."
    • 9.4 "Excellent value."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 7.4 "Good amenities."
      9.8 "98% found the grounds to be nice."
    • 6.8 "Vibe was decent."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Average comfort."
    • 4.9 "Rooms are not good."
      1.7 "83% complained about the bathroom."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 30 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good outdoor sports facilities"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    more

    Photos
    Map

    Map