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Mercure Kingfisher Bay Resort Fraser Island

Kingfisher Bay Resort, Fraser Island, Hervey Bay, QLD 4655, Australia
+61 741 949 300

₹ 8,100+

Overall guest ratings

7.9/10 Good
based on 896 reviews

Review highlights

  • 8.2
  • 6.8
  • 5.0
  • 4.9

Nearby

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    About

    A base for exploration or a quiet getaway with loved ones, discover World Heritage-listed Fraser Island with Mercure Kingfisher Bay Resort. A short 4 hour drive or 1 hour flight from Brisbane transports you to an island nestled perfectly at the start of the Great Barrier Reef. Filled with beautiful untamed natural landscapes, wildlife, rainforest, lakes and endless beaches, this 152 room resort features 3 outdoor pools, 3 restaurants, 5 bars and 6 different types of meeting rooms.

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    accorhotels.com

    Amenities

    • Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 896 reviews
    • 8.2 "Location is great."
    • 6.8 "Service is ok."
      5.7 "Only 57% thought the service was professional."
      6.3 "Housekeeping was ok, according to 63%."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
    • 5.0 "Rooms are ok."
      3.0 "70% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      2.0 "80% said the bathroom was dirty."
      0.7 "93% found problems with the furniture."
      2.7 "Air conditioning was criticized by 73%."
      2.0 "80% were disappointed with the minibar."
    • 4.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.0 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 3.0 "Terrible value."
      2.9 "71% thought it was overpriced."
      1.7 "The price was too high for 83%."
      2.7 "73% said the breakfast was too expensive."
    • 2.6 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
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    Overall rating

    7.9 Good
    based on 519 reviews
    • 8.4 "Location is great."
    • 6.4 "Service is ok."
      5.2 "Only 52% thought the service was professional."
    • 5.1 "Breakfast is mediocre."
    • 5.1 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 4.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.4 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      4.9 "51% didn't like the uncomfortable beds."
    • 2.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 2.7 "Terrible value."
      2.6 "74% thought it was overpriced."
      1.6 "The price was too high for 84%."
      1.9 "81% said the breakfast was too expensive."
    • 2.4 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 349 reviews
    • 8.1 "Location is great."
    • 7.7 "Good pool."
    • 6.7 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 5.6 "Average comfort."
    • 5.5 "Bar is ok."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
    • 3.0 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      4.1 "59% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 2.7 "Terrible value."
      1.6 "The price was too high for 84%."
      2.9 "71% thought it was overpriced."
    • 2.5 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
    View all review categories

    Overall rating

    7.9 Good
    based on 26 reviews
    • 6.8 "Average amenities."
    • 5.1 "Food is average."
    • 4.6 "Rooms are not good."
    • 4.5 "Vibe wasn't good."
    • 3.1 "Terrible value."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    data provided by TrustYou

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