Overview

Hanoi Serendipity Hotel

14A Chan Cam Street, Hoan Kiem District, Hanoi, Vietnam
+84 439 289 868

₹ 1,615+

Overall guest ratings

8.6/10 Excellent
based on 218 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.3
  • 6.4

Good to know

  • Great reception
  • Very quiet
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hanoi Serendipity Hotel offers an airport shuttle (available on request) for VND 357000 per vehicle roundtrip. Guests will have free perks like breakfast, WiFi, and wired Internet. Rooms at this Art Deco hotel offer plasma TVs, minibars, and slippers.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 218 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.3 "Food is to die for."
    • 9.2 "Excellent breakfast."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 6.4 "Internet is average."

    Overall rating

    9.1 Excellent
    based on 135 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.3 "Excellent breakfast."
    • 8.5 "Rooms are great."
      9.3 "93% said rooms were clean."
      8.4 "84% thought rooms were spacious."
      7.6 "76% were happy with the bathroom."
      7.0 "70% said the beds were comfortable."

    Overall rating

    7.8 Good
    based on 47 reviews
    • 9.7 "Terrific location."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 8.7 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 8.5 "Comfort level is high."
      9.4 "94% thought it was pleasantly quiet."

    Overall rating

    7.9 Good
    based on 34 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.2 "Excellent breakfast."
    • 9.1 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.8 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Very quiet"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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