Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Hyatt Regency Hangzhou
Top Lake Hotel

28 Hu Bin Road, Hangzhou 310006, China
+86 571 8779 1234

₹ 10,670+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

9.1/10 Excellent
based on 4,518 reviews

Review highlights

  • 9.5
  • 8.5
  • 6.2
  • 4.5

Good to know

  • Great view
  • Luxurious Hotel
  • Wonderful sightseeing
  • Great shopping

Nearby

    show all

    About

    The hotel is located fronting the West Lake, in the heart of the new lake-side pedestrian zone. Closet to the business and Government districts, walking distance to the entertainment area. Within walking distance to Xihu Tian Di and the West Lake scenic sites. Nearby shopping and entertainment areas.

    Less more Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    Less more
    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    based on 4,518 reviews
    • 9.5 "Terrific location."
    • 8.5 "Food is delicious."
    • 8.1 "Great service."
    • 7.4 "Good breakfast."
    • 7.4 "Good bar."
    • 6.2 "Rooms are ok."
    • 4.5 "Not very comfortable."
    • 3.4 "Value below average."
    • 3.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 722 reviews
    • 9.5 "Terrific location."
      8.2 "Easily accessible by car, said 82%."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.9 "Food is delicious."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 7.5 "Good breakfast."
    • 5.5 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.8 "For only 58%, the bathroom was ok."
    • 3.8 "Value below average."

    Overall rating

    9.1 Excellent
    based on 2,304 reviews
    • 9.5 "Terrific location."
      8.4 "Easily accessible by car, said 84%."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Food is delicious."
      7.4 "Yummy desserts, said 74%."
    • 7.8 "Good service."
      8.0 "80% thought the service was very professional."
      8.7 "87% found the staff to be very friendly."
      8.3 "Management was excellent, said 83%."
      7.6 "Housekeeping was great, according to 76%."
    • 7.4 "Good breakfast."
    • 5.6 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.5 "Beds were acceptable for 55%."
    • 4.5 "Not very comfortable."
      4.4 "56% said rooms were small."
      4.2 "58% thought it was too noisy."
    • 3.1 "Disappointing internet connection."
    • 2.8 "Terrible value."
    View all review categories

    Overall rating

    9.4 Excellent
    based on 1,219 reviews
    • 9.6 "Terrific location."
      8.4 "Easily accessible by car, said 84%."
      9.9 "99% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      8.9 "89% thought it was clean."
    • 8.6 "Food is delicious."
    • 8.5 "Great service."
      8.0 "80% thought the service was very professional."
      8.7 "87% found the staff to be very friendly."
    • 7.3 "Nice rooms."
      9.2 "92% thought the view was good."
      8.8 "88% said rooms were clean."
    • 6.6 "Vibe was decent."
    • 5.2 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.5 "Not very comfortable."
      4.4 "56% said rooms were small."
      3.9 "61% thought it was too noisy."
    • 3.4 "Value below average."
    • 3.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 271 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.6 "Food is delicious."
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.7 "Rooms are ok."
    • 4.5 "Not very comfortable."
      4.2 "58% said rooms were small."
    • 3.2 "Terrible value."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Great view"
    "Luxurious Hotel"
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close