Overview

Huachen Kenzo Hotel Hangzhou

342 Xintang Road, Hangzhou 310021, China
+86 571 8647 8888

₹ 2,789+

Overall guest ratings

8.0/10 Good
based on 1,743 reviews

Review highlights

  • 8.7
  • 8.0
  • 6.7
  • 3.7

Good to know

  • Good accessibility by car
  • Close to public transport
  • Train station is close

Nearby

    show all

    About

    Huachen Kenzo Hotel puts you 4.4 mi (7.2 km) from West Lake. Guests can indulge in massages, and Hua Chen New Tang Palace, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. A bar/lounge and a spa tub are other highlights, and rooms offer 24-hour room service and minibars.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Game room
    • Bar/Lounge
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,743 reviews
    • 8.7 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      7.8 "Great parking, according to 78%."
      10.0 "100% thought parking was inexpensive."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.4 "74% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 3.7 "Not very comfortable."
      4.4 "56% said rooms were small."
      3.0 "70% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      0.8 "92% criticized the small bathroom."
    • 3.2 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
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    Overall rating

    8.2 Excellent
    based on 122 reviews
    • 8.7 "Location is great."
      9.5 "Easily accessible by car, said 95%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Great service."
      7.8 "78% thought the service was very professional."
    • 5.4 "Rooms are ok."
    • 3.7 "Not very comfortable."
      4.7 "53% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 3.5 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."

    Overall rating

    8.2 Excellent
    based on 383 reviews
    • 8.7 "Location is great."
      9.5 "Easily accessible by car, said 95%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
      7.5 "75% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 3.1 "Horrible vibe."
      0.1 "99% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."

    Overall rating

    8.0 Good
    based on 1,115 reviews
    • 8.8 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      7.3 "Great parking, according to 73%."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 6.4 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      0.0 "For 100%, the rooms looked old."
      4.2 "58% said rooms were small."
      2.1 "79% complained about the bathroom."
      2.2 "78% thought the tv was sub-standard."
      0.8 "Air conditioning was criticized by 92%."
      1.0 "90% criticized the small bathroom."
    • 3.4 "Not very comfortable."
      4.2 "58% said rooms were small."
      2.6 "74% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      1.0 "90% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.3 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    based on 122 reviews
    • 8.6 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "Easily accessible by car, said 91%."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Food is delicious."
    • 8.0 "Great service."
    • 5.0 "Rooms are ok."
    • 3.5 "Not very comfortable."
      2.8 "72% thought it was too noisy."
    • 3.3 "Vibe wasn't good."
      0.1 "99% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    View all review categories
    Good to know
    "Good accessibility by car"
    "Close to public transport"
    "Train station is close"
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