Overview

Hangzhou Roots Resort

No.47 Jiuxi Road, Jiu xi xu Village, West Lake Scenic Spot, Hangzhou 310008, China
+86 571 8659 9399

₹ 8,133+

Overall guest ratings

8.9/10 Excellent
based on 688 reviews

Review highlights

  • 9.5
  • 7.9
  • 5.4
  • 4.6

Good to know

  • Pleasant hotel grounds
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 688 reviews
    • 9.5 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 7.9 "Good location."
      7.5 "Easily accessible by car, said 75%."
      7.0 "70% liked the proximity to sightseeing."
      10.0 "Great parking, according to 100%."
    • 7.6 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 6.4 "Food is average."
    • 5.7 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.4 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.1 "89% didn't like the balcony."
      0.0 "100% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
    • 3.4 "Not very comfortable."
      1.1 "89% said rooms were small."
    • 1.9 "Terrible value."
      1.0 "The price was too high for 90%."
    • 1.3 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    based on 61 reviews
    • 9.6 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.1 "Location is great."
    • 7.8 "Good service."
    • 7.1 "Good amenities."
    • 4.9 "Rooms are not good."
    • 3.8 "Not very comfortable."

    Overall rating

    9.0 Excellent
    based on 626 reviews
    • 9.4 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.0 "Location is great."
    • 7.0 "Good service."
      9.6 "96% found the staff to be very friendly."
    • 6.4 "Food is average."
    • 5.6 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.1 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
      0.8 "92% said rooms were small."
      3.2 "68% complained about the bathroom."
    • 3.1 "Quite uncomfortable."
      0.8 "92% said rooms were small."
    • 1.9 "Terrible value."
    • 1.4 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Good to know
    "Pleasant hotel grounds"
    "Friendly atmosphere"
    "Luxurious Hotel"
    data provided by TrustYou

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