Overview

Ryokan Masuya

160 Sengokuhara Hakone, Hakone, Japan
+81 460 848 057

₹ 4,161+

Overall guest ratings

8.1/10 Excellent
based on 279 reviews

Review highlights

  • 10.0
  • 9.2
  • 8.8
  • 6.2

Good to know

  • Great reception
  • Good management
  • Friendly service
  • Close to public transport

Nearby

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    Amenities

    • Internet
    • Meeting/Banquet facilities
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 279 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      7.5 "75% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
      9.4 "94% said the reception staff was great."
    • 6.9 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 6.2 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      5.2 "Only 52% said rooms were clean enough."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.3 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 184 reviews
    • 9.3 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
    • 6.8 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 6.2 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.2 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 58 reviews
    • 9.2 "Terrific location."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
    • 6.8 "Average comfort."
    • 6.2 "Rooms are ok."

    Overall rating

    7.3 Good
    based on 36 reviews
    • 9.3 "Terrific location."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 6.2 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Good management"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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