Overview

Hoeiso
Top Family Hotel

227 Yumotochaya, Hakone 250-0312, Japan
+81 460 855 763

Call

+81 460 855 763

Overall guest ratings

8.6/10 Excellent
based on 682 reviews

Review highlights

  • 9.0
  • 8.9
  • 5.1
  • 4.3

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    Our hot spring water comes from a source within the hotel site. The open-air baths and larger bathhouse command scenic views in all four seasons. Every guest room is a suite. Breakfast and Dinner are served in your room procuring you high comfort and relaxation.

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    Japanican

    Amenities

    • Internet
    • Spa
    • Air-conditioned
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 682 reviews
    • 9.0 "Very comfortable."
      9.7 "97% thought rooms were spacious."
      8.4 "84% thought it was pleasantly quiet."
      8.6 "86% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.9 "Breakfast is good."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      8.6 "Housekeeping was great, according to 86%."
    • 7.9 "Nice rooms."
      9.4 "94% thought the view was good."
      9.7 "97% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 7.3 "Good location."
      8.8 "Near to public transport, according to 88%."
      8.9 "Easily accessible by car, said 89%."
    • 5.1 "Vibe was decent."
      6.0 "60% considered the lobby entrance to be so-so."
    • 4.3 "Bad amenities."
      2.6 "74% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.5 "Value below average."
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    Overall rating

    8.6 Excellent
    based on 341 reviews
    • 9.1 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
      8.6 "86% thought it was pleasantly quiet."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      8.0 "80% said the booking process went smoothly."
    • 8.6 "Breakfast is good."
    • 7.6 "Good location."
      8.6 "Near to public transport, according to 86%."
    • 7.5 "Nice rooms."
      9.4 "94% thought the view was good."
      9.8 "98% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
      7.1 "71% enjoyed the shower."
    • 4.9 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      2.5 "75% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 3.8 "Value below average."
    • 3.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 272 reviews
    • 9.0 "Excellent breakfast."
    • 8.3 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.7 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      9.3 "93% thought the view was good."
      8.2 "82% said the beds were comfortable."
    • 7.2 "Good location."
      8.9 "Near to public transport, according to 89%."
      9.2 "Easily accessible by car, said 92%."
    • 4.9 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      2.4 "76% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.5 "Value below average."
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    Overall rating

    8.8 Excellent
    based on 68 reviews
    • 9.1 "Very comfortable."
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.1 "Rooms are great."
      9.4 "94% thought the view was good."
    • 7.0 "Good location."
    • 5.1 "Vibe was decent."
    • 4.3 "Bad amenities."
      2.6 "74% thought the building wasn't nice."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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