Overview

Resorts World Genting - First World Hotel

Genting Highlands Resort, Genting 69000, Malaysia
+60 361 011 118

₹ 4,072+

Overall guest ratings

7.2/10 Good
based on 17,062 reviews

Review highlights

  • 8.4
  • 7.9
  • 4.5
  • 3.1

Good to know

  • Friendly service
  • Great view
  • Modern Hotel

Nearby

    show all

    About

    Perched high in the Titiwangsa Mountains an hour outside of Kuala Lumpur, Resorts World Genting - First World Hotel is the flagship hotel for the Genting Highlands gaming resort. Many guests choose to make the final ascent to the hotel via the Genting Skyway-a 10-minute gondola ride up the mountainside. The Genting's casino and dozens of restaurants are all located inside the hotel or within a 5-minute walk.

    If the Genting Highlands is a city unto itself, First World Hotel is its biggest neighborhood. This hotel has 2 on-site restaurants, several fast-food stops including a Starbucks, and a pan-Asian food court. Hainan Kitchen Restaurant is a 24-hour eatery offering Hainanese cuisine for breakfast, lunch, and dinner. Enjoy Asian noodle dishes well into the night at Hou Mei Noodle House. Room service is available 24 hours.

    Genting's expansive 200,000-square-foot casino offers table games, slots, and VIP rooms 24 hours a day. A wide range of musical, theater, and acrobatic performances are showcased nightly at Arena of the Stars, featuring international and local acts. Newly released films are screened at the hotel's 2 movie theaters. The hotel also houses express check-in via self-service kiosk and several meeting and banquet spaces, including a grand ballroom capable of accommodating up to 4,000 people. Free onsite parking is available for all guests.

    Guestrooms are located in one of the hotel's 2 towers, offering views of the surrounding mountains.

    Less more
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Restaurant
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Beauty salon
    • Coffee shop
    • Pets not allowed
    • Terrace/Patio
    Less more
    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 17,062 reviews
    • 8.4 "Location is great."
      8.8 "88% liked the proximity to shopping."
      9.8 "98% thought parking was inexpensive."
    • 7.9 "Good vibe."
      8.1 "81% thought, the hotel was modern."
      7.8 "78% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 6.9 "Average value."
      5.1 "51% thought it was adequately priced."
    • 6.0 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
      6.2 "Housekeeping was ok, according to 62%."
    • 4.5 "Rooms are not good."
      2.0 "80% said rooms were small."
      2.5 "75% complained about the bathroom."
      1.5 "85% criticized the small bathroom."
      3.8 "62% thought they were poorly maintained."
      1.0 "90% thought the tv was sub-standard."
      0.5 "Air conditioning was criticized by 95%."
      4.5 "55% had problems with the shower."
      1.6 "84% found problems with the furniture."
      0.2 "98% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.1 "Awful breakfast."
      3.8 "62% said the breakfast was too expensive."
    • 2.6 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      1.5 "85% criticized the small bathroom."
      2.9 "71% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 2.1 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.1 Good
    based on 5,971 reviews
    • 8.5 "Location is great."
      9.0 "90% liked the proximity to shopping."
      9.9 "99% thought parking was inexpensive."
    • 8.0 "Vibe was good."
      8.1 "81% thought, the hotel was modern."
      8.0 "80% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 6.7 "Average value."
      5.3 "53% thought it was adequately priced."
    • 6.3 "Service is ok."
      6.7 "67% said the reception staff was ok."
      6.1 "Housekeeping was ok, according to 61%."
    • 4.5 "Disappointing food."
      1.1 "The price was too high for 89%."
      4.7 "53% did not like what was on the menu."
    • 4.4 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.0 "80% complained about the bathroom."
      1.5 "85% criticized the small bathroom."
      3.5 "65% thought they were poorly maintained."
      0.4 "Air conditioning was criticized by 96%."
      1.0 "90% thought the tv was sub-standard."
      4.5 "55% had problems with the shower."
      0.3 "97% were disappointed with the minibar."
      1.8 "82% found problems with the furniture."
    • 3.1 "Awful breakfast."
      4.0 "60% said the breakfast was too expensive."
    • 3.0 "Quite uncomfortable."
      2.8 "72% said rooms were small."
      1.5 "85% criticized the small bathroom."
      2.9 "71% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    • 2.0 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.9 Good
    based on 9,895 reviews
    • 8.1 "Vibe was good."
      8.6 "86% thought, the hotel was modern."
      7.9 "79% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 8.1 "Location is great."
      8.8 "88% liked the proximity to shopping."
      9.7 "97% thought parking was inexpensive."
    • 6.1 "Average value."
    • 5.6 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.6 "Only 66% thought the service was professional."
      6.4 "Housekeeping was ok, according to 64%."
    • 4.3 "Disappointing food."
      0.9 "The price was too high for 91%."
      4.2 "Unclean dining area, according to 58%."
    • 4.2 "Rooms are not good."
      1.8 "82% said rooms were small."
      2.5 "75% complained about the bathroom."
      2.2 "78% criticized the small bathroom."
      3.8 "62% thought they were poorly maintained."
      0.7 "93% thought the tv was sub-standard."
      4.2 "58% had problems with the shower."
      1.6 "84% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      0.2 "98% were disappointed with the minibar."
    • 2.8 "Awful breakfast."
      3.8 "62% said the breakfast was too expensive."
    • 2.6 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      2.2 "78% criticized the small bathroom."
      3.2 "68% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
      4.2 "58% thought it was overpriced."
    View all review categories

    Overall rating

    6.9 Good
    based on 170 reviews
    • 8.6 "Location is great."
    • 8.0 "Vibe was good."
    • 6.8 "Average value."
    • 6.7 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.3 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
    • 2.8 "Quite uncomfortable."
    View all review categories

    Overall rating

    7.3 Good
    based on 1,023 reviews
    • 8.7 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 7.9 "Good vibe."
      7.9 "79% thought, the hotel was modern."
      7.8 "78% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 7.1 "High value."
    • 6.3 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.2 "Housekeeping was ok, according to 62%."
    • 4.7 "Rooms are not good."
      2.2 "78% said rooms were small."
      2.5 "75% complained about the bathroom."
      3.7 "63% thought they were poorly maintained."
      4.5 "55% had problems with the shower."
      0.7 "Air conditioning was criticized by 93%."
      1.1 "89% thought the tv was sub-standard."
    • 2.8 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      2.8 "72% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
    • 1.9 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Great view"
    "Modern Hotel"
    data provided by TrustYou

    Photos
    Map

    Map