Overview

Relais Grand Tour & Grand Tour Suites

Via Santa Reparata 21, 50129 Florence, Tuscany, Italy
+39 055 283 955

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+39 055 283 955

Overall guest ratings

8.2/10 Excellent
based on 109 reviews

Review highlights

  • 10.0
  • 9.6
  • 7.6
  • 4.8

Good to know

  • Good management
  • Friendly service
  • Train station is close

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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 109 reviews
    • 10.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "Management was excellent, said 91%."
      10.0 "100% said the reception staff was great."
    • 7.6 "Good cleanliness."
      8.6 "86% said rooms were clean."
    • 6.4 "Average value."
    • 5.0 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
    • 4.8 "Not very comfortable."
      4.0 "60% thought it was too noisy."
    • 3.0 "Awful breakfast."
    • 0.0 "Horrible vibe."
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    Overall rating

    8.0 Good
    based on 109 reviews
    • 10.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "Management was excellent, said 93%."
    • 5.7 "Average value."
    • 4.1 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
    • 4.0 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      4.1 "59% didn't like the uncomfortable beds."
    • 2.6 "Awful breakfast."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good management"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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