| Provider | Nightly total |
|---|---|
| KAYAK | ₹ 8,488 |
| loveholidays | ₹ 8,540 |
| Trip.com | ₹ 9,372 |
Value for money | 7.7 |
|---|---|
Distance to city centre | 1.2 km |
Location rating | 8.0 |
Nearest airport | Florence Peretola |
Distance to airport | 4.8 km |
| "Fantastic beds and very nice breakfast!" | (in 87 reviews) |
|---|---|
| "Very helpful and friendly staff." | (in 88 reviews) |
| "Rooms are clean and comfortable." | (in 11 reviews) |
| "Old and decrepit rooms No parking" | (in 1 review) |
|---|---|
| "It’s the worst hotel I’ve ever stayed in!" | (in 26 reviews) |
| "Run down and in need of renovation" | (in 10 reviews) |
| breakfast was good | in 203 reviews |
|---|---|
| staff very friendly | in 203 reviews |
| great hotel | in 102 reviews |
| good location | in 93 reviews |
| walk to city centre | in 50 reviews |
| close to train station | in 49 reviews |
| rooms need | in 44 reviews |
| close to city | in 31 reviews |
| little bit | in 30 reviews |
| good selection | in 26 reviews |
| car to be parked | in 15 reviews |
| needs renovation | in 14 reviews |
| quiet neighborhood | in 13 reviews |
| walk along the river | in 12 reviews |
| florence | in 10 reviews |
| bad shape | in 5 reviews |
| historical palace | in 5 reviews |
| paint on the wall | in 5 reviews |
| anglo | in 4 reviews |
Location switched. Shower broke
The hotel changed the location of stay lastminute from nh anglo american to nh firenze which was 500 m away. This was very unfortunate since the 500 m is not easy covered by car since the roads in this area are not accessible by car. Furthermore the shower broke so we could not have a shower in the morning. At last, I lost something in the hotelroom. When I contacted the booking contact I was contacted the wrong hotel cause the location was changed. They referred my to the other location instead of arranging it for me. All together not a good stay.
Great superior room. A few things were missing upon arrival, like the tea and kettle set but the staff promptly provided them. Due to Covid the breakfast buffet was not self service so a queue formed at the counter as staff were serving guests, but overall they provided great attention to detail and safety.
Great hotel just off the...
Great superior room. A few things were missing upon arrival, like the tea and kettle set but the staff promptly provided them. Due to Covid the breakfast buffet was not self service so a queue formed at the counter as staff were serving guests, but overall they provided great attention to detail and safety.
Rooms are clean and comfortable
We were moved to another hotel as they use the lack of guest to only open one hotel. They are supposedly strict about covid security cutting major cost on breakfast (no eggs, tomato, frozen fruits that are in bad shape) due to covid but staff is not using gloves and it would be much easier if you had a spoon and served yourself and much healthier. Ps this is the same in other NH in Italy as we stayed in Bologna as well. The swimming pool was closed. I believe the rate should be reflected in that sense. It’s sad as it’s a pleasant hotel and staff is very nice the policies in place are not showing an effort to reopen tourism positively but making guest feel you pay for losses of covid.
Poor
Rooms are clean and comfortable
We were moved to another hotel as they use the lack of guest to only open one hotel. They are supposedly strict about covid security cutting major cost on breakfast (no eggs, tomato, frozen fruits that are in bad shape) due to covid but staff is not using gloves and it would be much easier if you had a spoon and served yourself and much healthier. Ps this is the same in other NH in Italy as we stayed in Bologna as well. The swimming pool was closed. I believe the rate should be reflected in that sense. It’s sad as it’s a pleasant hotel and staff is very nice the policies in place are not showing an effort to reopen tourism positively but making guest feel you pay for losses of covid.
The staff were exceptional. We arrived just as the Italian authorities introduced Coronovirus Lockdown. The staff couldn't have been more helpful. Giovanni on reception went above and beyond to get us to our next destination, printed all our travel documents and made phone inquiries on our behalf. Francesca also made our short stay incredibly welcoming with her friendly smile every day. Our waitress, Alice, couldn't have been more attentive, providing us with complimentary snacks knowing local restaurants were closed. True Italian generous hospitality.
With its friendly staff I...
The staff were exceptional. We arrived just as the Italian authorities introduced Coronovirus Lockdown. The staff couldn't have been more helpful. Giovanni on reception went above and beyond to get us to our next destination, printed all our travel documents and made phone inquiries on our behalf. Francesca also made our short stay incredibly welcoming with her friendly smile every day. Our waitress, Alice, couldn't have been more attentive, providing us with complimentary snacks knowing local restaurants were closed. True Italian generous hospitality.
Breakfast was amazing such vast choice of food and all good quality and tasty staff very friendly and helpful. Receptionist spent time showing us where best tourist sites were to visit and restaurant recommendations. Could walk to all landmarks but was at furthest end of the main centre so feet tired at end of day. Has shop bars and restaurants close by if you dont stay in hotel.
No kettle in room so couldnt make a hot drink
Exceptional
Breakfast was amazing such vast choice of food and all good quality and tasty staff very friendly and helpful. Receptionist spent time showing us where best tourist sites were to visit and restaurant recommendations. Could walk to all landmarks but was at furthest end of the main centre so feet tired at end of day. Has shop bars and restaurants close by if you dont stay in hotel.
No kettle in room so couldnt make a hot drink
The staff was extremely helpful and accommodating! They helped us from the moment we stepped inside at 12am to the morning of our departure! I loved the building and big open rooms! Will certainly return!
Restaurant hours
Nice breakfast
All of the staff were extremely polite and cooperative
Carpets
location close to SMN station and the tram
nothing not to like
The hotel in general is stylish and the rooms are spacious The staff is extremely friendly and helpful
The key cards to the room stopped working every 24h Also there were some problems with the plumbing Parts of the room urgently needed modernization (see the pics) No noise protection at all; luckily the street outside is not very busy; otherwise sleeping inside would have been literally impossible The breakfast is OK according to general standards even for 4*, but I’ve been already staying at NH hotels in different parts of Europe for a while and I know that for this chain, it is typical to see much wider assortment of absolutely superb breakfast dishes (especially taking into account that the price is relatively high if compared to other hotels)
Hotel staff were friendly and assisted us in changing rooms the next day to the nearby NH Firenze
This hotel is in urgent need of refurbishment!! Peeled pain, chipped walls, etc. We are familiar with NH hotel chain and NH Anglo Americano is definitely not up to standard. We managed to change hotel and stayed at nearby NH Firenze which is a 5 minute walk away. The Anglo Americano hotel does not have a garage (cars are left with the hotel that then leaves them at a nearby garage). It takes 20-30 minites to get the car back so forward plannning is required. The hotel does not have gym facilities.
The room very confortable, very nice employees. Nice breakfast
Nothing to say
location
the carpet in the aisle between the room and in the floor was dirty and old
Good breakfast, confortable bed, spacious room
Corridors in bad shape (old carpets, old walls), most of the electrical outlets in the room were not working
Nice historical building, main attractions within walking distance, tasty breakfast, kind staff.
Nothing.
Staff was very welcoming and accommodating
Not worth the money we paid. Very basic room and very noisy with lots of street noise. Very basic breakfast. Run down and in need of renovation.
Very noisy and very basic
Quiet street, very close to the river. Next block to the American consulate with it's 24/7 security guards- I think that maked me feel more safe walking around at night. We stayed late December: the windy walk to main part of the city seemed too long, particularly after dark. But in the summer, I think this place would be just a perfect choice for travellers, who do not want to be bothered by crowds and noise, plus walk along the river side would seem very refreshing. Very spacious, and gorgeous interiors of arrival hall, lobbies, bar and breakfast area. The hotel has court yard. I found 2 pianos( a grand and upright), for those who are musicians, like me- 10 min fingers warm up may be very helpful. Breakfast was good.
The bed was a bit too soft. The hotel's location is still within the old town area, but kind of on the edge of it. Bathtub is long, but a bit narrow for those who are bigger than size M.
It’s very clean which is always very important
Breakfast is overpriced and I didn’t see the value of such a high pricing. The location is not in the city center you have to walk a bit. I think over all it was overpriced
Location, location, location - very central only 10mins to the main train and bus station in Florence.
They need a few updates to the room itself. The bathroom was old and needed repairs, the pillows on the bed was too soft.
The staff was very good and efficient. The room was quiet. Breakfast had a good selection of foods. It’s conveniently located within 10 minutes walk from the station and 5 minutes from the new opera house.
The bathroom looked a bit jaded. I found the control system for the temperature hard to turn.
We have asked to have a kettle for tea making and they did not provide same .. the room had the walls dirty and flackes with humidity and this is rated as a four star hotel!!!! I am a frequent traveler and I always book through booking.com .. and when I requested for tea or coffee Maker .. they always provided same ..
Very helpful and kind staff, nice hotel just less then 10min walk from the train station. Walking distance from the centre.
Everything was fine
Location was good.. about 15 to 20 minutes from main sights walking . Staff were great and helpful. Breakfast was good .
We suffered from mosquitos cause we had to keep the widow open as their is no AC at this time of the year . WiFi was weak in the room.
The staff is very helpful and kind, and it is great to find a smoking area
The room was very creepy
Staff were helpful and friendly
Wifi was disappointing No blackout, so you better sleep/wakeup early
Good service, excellent breakfast. The room was Very spacious
Poor wifi
The hotel was nice inside
The wifi didn't work at all our whole stay. We complained twice and it still didn't work. The maid didn't give us any new soap or bath products the second night.
Comfy bed and the lady on reception when we checked out was very helpful
Room was dark like a cave and didn’t live up to the expectations from the pictures. The room was tired and need a coat of paint lots of dirty scuffs on the wall and messy edges I think it was over priced and is a 30 minute walk to the main area around the bridge
Staff very good, room very nice and clean.
Poor wifi connection
The hotel is strategically located, very close to the central railway station and the city centre. The neighbourhood is nice and quiet, which allows for a great sleep!
Very comfortable and friendly staff
Very small shower
wifi connection
Good location
Uncomfortable bed
Excellent staff. Clean and cozy hotel. We visited sites in the city while walking. Highly recommend.
Good breakfast. Friendly Italian staff except 1 lady.
Very old hotel, not so hygienic, after 1 day sleeping I was itching the whole time. Bathroom was not wat i expected, also very unfriendly reception lady miss. S....
great atmosphere of a traditional luxury hotel with just the right amount of patina and very well kept! very helpful room service, staff is authentically very nice and friendly!
The roims are old non refurbished and far from the center
The location was good as we didn’t want to be in the busy centre. It was a walkable distance from the station. It was quiet at night. The bedroom was large and bathroom adequate. The breakfast was very good with a wide choice.
The public areas were tired, our room was dark and warm as the AC didn’t work. There were huge chunks of the wall missing and the room needed decorating. More staff were needed on reception.
The room was very big with a tall ceiling. And very nice design
Fit and finish could improve. But expected from an old classical building
The breakfast is wonderful and overall it’s a good hotel. The two electric plugs were difficult as they were placed in odd places and we even used an upside down waste basket to use to hold our iPhones while they charged.
The dark room and difficult electric plugs. If you are coming from the US be sure to bring plug converter as hotel did not have.
Liked the location, large rooms, good breakfast and pleasant staff.
A bit tired in need of some maintenance.
location
a few option for breakfast shower was so scary, no space for toilet
The staff respond fast and try to help immediately when you apply to them..
If something wrong happens they dont take the responsibility and hit you with some policy of them that you didnt know( and remember to write it on the desk of the reception the second day)
Beautiful hotel, we were welcomed with an upgrade for our honeymoon and staff were extremely helpful. Location was perfect not too far from the main centre
staff breakfast location
it was not possible to lock the bathroom door
Service Food Room
The price The parking fee Location All of them were a bit disappointing
Character of the hotel, reliability and standards of the NH hotel chain, location close to train station but not too close to the noise and masses of tourists.
Coffee making facilities in the room (could be better). Nothing much else to note.
Very good
It’s the worst hotel I’ve ever stayed in!
Shabby chic hotel. Good location, fantastic staff. Good coffee.
Lack of sockets in room.
It was clean and comfortable beds in a quiet area near the river. 15 min walk into the main shopping area. Great breakfast with everything you need.
The bathroom was not vented properly. And a bit dated as was the room. But overall clean and comfortable
This hotel is not in the center of the city but close to the train station. I T was an older hotel for sure and smaller bathrooms. But Gulio was awesome and made our stay worth it.
Small and a bit dated rooms.
The hotel and rooms are beautiful. Perfectly clean and the service is amazing. We asked for an early check-in AND a late checkout, and both were accepted! Thank you NH hotel for a great service!
Was given a free upgrade to a suite on arrival. Valet parking. Staff are very helpful and recommended a local restaurant which was amazing. Great breakfast.
the walk-in wardrobe could have done with a lick of paint. The rest of the room was to a good standard and was very large.
Very good breakfast. Near train station and the river
nothing
Beds was comfortable, good staff service, breakfast dining area was really nice.
They could offer free bottled water in the roons and wash rag.
Not much
The hotel is very run down. I doubt that it has any money spent on in the last five years. Wifi very flaky.
Very large rooms and in a very quiet part of town which was awesome. Just a short 5-10 min walk into the main area of town.
Very small bathroom, but very clean and neat.
Nice room with big bathroom and friendly staff. Quiet good neighborhood and only 10’ walk from the old center. A lot of good non touristic restaurants in the neighborhood.
The internet was a bit slow
We enjoyed the historic building
The building and rooms need a lot of maintenance. It is no longer a 4 star hotel. It reqires painting inside and out. The bathroom had timber damage, the room needed painting and the balcony and doors/shutters all needed a lot of work ( maintenance, clean up, painting).
Nothing Rooms not clean AC not cooling and overall not a good experience
Nothing was good of any comment
The staffs is super helpful and attentive. The indoor garden is just great for smokers.
The AC wasn’t up to expectation and Florence was too hot.
The size of the room
The bathroom was dirty, there was hair on the shower. The room got cold easily. The food at the breakfast was not great
Location is pretty good: a quite area in 15 mins walk from the central station.
Wi-Fi connection in our room was very weak. Air-conditioning system was freezing like hell and we were not able to turn it off. We asked the manager the reason and he told our room was in "testing mode". The parking is payable (25 EUR per night).
Breakfast was most acceptable, something for everyone. Arrived very late in the evening and the lady at the bar, Anastacia, was kind enough to rustle up some pizzas and toasted sandwiches. Greatly appreciated!
The level of lighting in rooms could be improved upon - very dark and dingy which is good for sleeping but not for anything else.
location to Railway station helpful
General condition of the hotel a little run down.. Could do with a repaint inside and out. showing its age.
Old fashioned building with vintage furniture, very polite hotel staff, breakfast was fine and location is good
Very old furniture in the room, it looks very poor, tiny small elevator and in our room wasn’t normal window
The lobby was nice, breakfast was good with a lot of options, staff were really nice and helpful
The rooms aren’t the nicest.
Friendly staff
Nothing
Fantastic beds and very nice breakfast! Very welcoming hotel! Close to railway station and nearby restaurants!
Very warm in room(s) during nights. Air condition was limited at least at our stay.
Big beautiful room. Staff speak English, Spanish and Italian.
Elevator was quite small.
After checking, I was told I would have to pay extra for breakfast. Pictures on web show beautiful breakfast included.
Room was always warm and AC unit raced up and down with strong to ram air flow. Vent filter was completely clogged.
I liked the staff, they were very polite and friendly.
I didn’t like the facilities, the comfort offered in rooms were not suitable for a hotel of 4 stars. The rooms have to be reconditioned. Also the wifi has no signal in the room.
Lots of clean towels to use. Good toiletries. Good choices of pastries, juices, jams and cold cuts for breakfast, not many hot choices.
Very old and “worn out”, stairs to the second level in the room and the bedroom upstairs had dirty yellow (used to be yellow) carpet that turned brown. AC wasn’t enough, it got really hot on the second level, WiFi wasn’t working, but hotel provided hotspot. Breakfast hot choices were very limited. Power went out in the room, was restored in 20 minutes.
Very nice location Nice staff Good price compared to other hotels Nice Breakfast Big rooms
Little bet outside the old town
Staff nice, clean. Location quiet . Peaceful
Our room was a duplex with two bathrooms which was such a wonderful add on because we were three girls. Also the terrace and the breakfast was great.
WiFi didn’t work in our room
We were a group of 9 lions members The hotel was great .. rooms very clean and big The breakfast was very good And the staff very very friendly recommended
Room is big
Lift is small and stop. Other lift is working
Lovely hotel in a good location. About a 20 minute walk to the centre - which seems more when it is about 35 degrees at 10am! But walk along the river which is only a minute or so away - it is a lovely walk.The breakfast was good and the staff were all friendly and helpful.
Nothing - it’s a great hotel.
I loved the location..it was peaceful and yet close to all of the restaurants. The rooms were cooled even during the European heat wave which was a treat. The beds were really comfortable making for a night to rest well.
Having some restaurant recommendations from locals (not tourists) close by.
Very clean, comfortable, very nice staff, quiet, relaxed vibe. A bit farther than we thought from the center of things but very nice overall. Good value!!
One of our rooms was quite small. Overall a little plain. But nice!
For 4stars I would expect more to offer. No gym, No in house dining at night.
Breakfast was excellent, staff super helpful and accommodating, location great for walking to all the attractions and easy access to trains,
but the rooms air conditioning left a lot to be desired. Had to ask for service twice and still awoke in the middle of the night a couple of nights very uncomfortable.
Staff was very friendly and helpful. They had comfortable rooms that were spacious and well designed. The breakfast was very good and open during the times we wanted to eat. Special requests were handled professionally and with our needs in mind. We truly appreciated the care that was afforded to us by this hotel.
Everything was wonderful at this hotel. No issues to note here.
We skipped the breakfast because it was too expensive for what you get
It was beautiful and the rooms were large and very comfortable
Needed more tea and coffee in rooms and the mini bar wasn’t replenished.
The lobby was pleasant looking
The NH Hotel - if you are accustomed to their service- is not offered at this location. The parking is offered at a fee, and the rooms were quite old and outdated and not as they appear in the pictures posted awkwardly fitted, where you had to step down- almost falling into the room, which was a hazard. Also personal requests that were made online were not fulfilled upon arrival, even after checking into the room, and going back to the front desk to inquire if extra towels and toiletries can be added to the rooms. And the staff was quite rude.
The building has very high potential, the location is nice and quite
Some of the rooms still require strong refurbishment...
Very clean , service was efficient , staff so friendly and helpful . Priority is just a walk to the city centre .
Lovely old building. Easy walk to all the sights. Everything worked ok but !!!
Hotel is very stuffy. Feels tired and much in need of some refurbishment. Paintwork peeling and scuffed and interior very dowdy. Lots of noise from the street even on 3rd floor. Needs double glazing. Bathroom really awkward.
The room was clean and the staff was friendly.
The view from the window. The bathroom was outdated. The heating didn’t work and the fan was too noisy.
The hotel needs refurbishing
Old decoration, old furniture
Location
The room was old, it needs renovation and maintenance. The wi-fi didn’t work. The tv only had 15 channels and all were local tv. The breakfast is over priced.
The hotel is in a calm area, 10 mins walk from the center
The hotel is a bit old, it needs some renovations
Great service and nice rooms. Located slightly away from the noisy city centre but its a walking city and within 15-20min walk you're anywhere you want to be. Concierge recommended excellent restaurants for us and took care of reservations.
Very spacious and quiet room. Excellent bed
Some corners of the room seemed to be in rough shape due to age.
Nice and friendly
The breakfast, the staff. Comfortable and not far from city center
Located within walking distance of Firenze Santa Maria Novella Railway Station, NH Firenze Anglo American provides guests with an ideal base when visiting Florence. Some of the popular facilities on offer at this elegant 4-star hotel are free Wi-Fi and an all-inclusive meal plan.
There are a range of amenities available to those staying at NH Firenze Anglo American, including an express check-in and check-out feature, valet parking and meeting facilities. Staff are available 24 hours a day and can assist with booking tours and tickets.
Rooms at the hotel are luxury and provide cable/satellite channels and a mini bar. They have a private bathroom with a bathtub and a hair dryer.
NH Firenze Anglo American's on-site restaurant offers an ideal option for guests wishing to dine in. In the evening, guests are welcome to wind down in the comfortable lounge bar. A wide selection of eating options are also found close by.
The hotel is ideally located in Tuscany Wine Region, making it easy for guests to experience the region's specialities. It is also within walking distance of Antinori, Heating Plant and Main Controls Cabin and Fortezza da Basso.
based on 1,162 reviews
Cleanliness
Comfort
Facilities
Location
Check in |
15:00 |
Check out |
12:00 |
Policies vary by room type and provider.
Nh Firenze Anglo American is located at Via Garibaldi Giuseppe 9 in Centro Storico, 1.2 km from the centre of Florence. Piazza Santa Maria Novella is the closest landmark to Nh Firenze Anglo American.
Check-in time is 15:00 and check-out time is 12:00 at Nh Firenze Anglo American.
Yes, Nh Firenze Anglo American offers free Wi-Fi.
No, Nh Firenze Anglo American does not offer free parking.
No, Nh Firenze Anglo American does not offer free airport shuttle service.
Nh Firenze Anglo American is 4.8 km from Florence Peretola. Nh Firenze Anglo American is 61.7 km from San Dalmazio San Domino Island.
No, Nh Firenze Anglo American does not have a pool on-site.
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