Overview

Grand Excelsior Hotel - Bur Dubai

Kuwait Road, Dubai, United Arab Emirates
+971 4359 9992

₹ 5,280+

Overall guest ratings

7.3/10 Good
based on 1,522 reviews

Review highlights

  • 8.3
  • 7.1
  • 4.7
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    Grand Excelsior Hotel Bur Dubai is owned and operated by Bin Haider Hospitality, a subsidiary of Mohammed Omar Bin Haider Group Holding, offering world class facilities, including a fully equipped business center, accessibility to executive lounge, high-tech conference rooms and spacious banquet halls great for organizing big conferences.

    With all facilities like 24 hours room service, Business Center, High speed internet Dry cleaning & Laundry Valet service, Travel & tour desk, Car rental desk & Chauffeur driven Limousine service and many more.

    Experience Grand Excelsior hotel for its unique design in the shape of Cruise Liner and be transported in to a nostalgic past where people right it down to sail in the gulf sea in order to best capture to seen view of Dubai.

    Choose from our 282 luxuries guest room and come on board our Premium Rooms,Executive One Bed Room Suites,Premium One Bed Room Suites and cross the Dubai amazing, sun & sand and surprises with confident world of 5 star hospitality.

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    Grand Excelsior Hotel - Bur Dubai

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Designated smoking area
    • Smoking rooms available
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Terrace/Patio
    • Linens
    • Towels
    • Soap and shampoo provided
    • Child pool
    • ATM on-site
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    based on 1,524 reviews
    • 8.3 "Location is great."
      7.7 "77% liked the proximity to shopping."
      9.5 "Near to public transport, according to 95%."
      8.8 "Great parking, according to 88%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.0 "90% said the concierge service was amazing."
    • 6.3 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      5.0 "50% thought the bathroom was big enough."
    • 5.7 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 4.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      0.4 "96% said the bathroom was dirty."
      2.9 "For 71%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      4.4 "56% were disappointed with the minibar."
      0.0 "100% thought the tv was sub-standard."
    • 4.6 "Pool is below average."
    • 4.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 3.4 "Not very clean."
      2.7 "73% said rooms were dirty."
      0.4 "96% said the bathroom was dirty."
    • 0.8 "Disappointing wellness & sports facilities."
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    Overall rating

    7.3 Good
    based on 518 reviews
    • 8.1 "Location is great."
      7.9 "79% liked the proximity to shopping."
      9.4 "Near to public transport, according to 94%."
    • 7.0 "Good service."
      5.2 "Only 52% thought the service was professional."
      6.7 "67% said the reception staff was ok."
    • 5.8 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.5 "Breakfast is mediocre."
    • 5.0 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.3 "Pool is below average."
    • 4.3 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
    • 4.1 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 3.3 "Not very clean."
      2.5 "75% said rooms were dirty."
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    Overall rating

    7.3 Good
    based on 228 reviews
    • 8.3 "Location is great."
      9.1 "Great parking, according to 91%."
    • 7.0 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.0 "Average comfort."
    • 5.3 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.4 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      2.7 "73% said rooms were dirty."
    • 4.1 "Vibe wasn't good."
    • 3.6 "Not very clean."
      2.7 "73% said rooms were dirty."
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    Overall rating

    6.2 Good
    based on 45 reviews
    • 8.3 "Location is great."
    • 6.9 "Service is ok."
    • 5.9 "Average comfort."
    • 4.5 "Rooms are not good."

    Overall rating

    7.3 Good
    based on 731 reviews
    • 8.1 "Location is great."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.3 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.3 "Food is average."
    • 4.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.2 "For 68%, the rooms looked old."
      0.6 "94% said the bathroom was dirty."
      2.2 "Air conditioning was criticized by 78%."
    • 4.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.6 "Not very clean."
      2.8 "72% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 0.6 "Disappointing wellness & sports facilities."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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