Overview

Extended Stay America - Chicago - O'Hare

1201 East Touhy Avenue, Des Plaines, IL 60018, United States
+1 847 294 9693

₹ 4,744+

Overall guest ratings

6.4/10 Good
based on 523 reviews

Review highlights

  • 9.3
  • 4.3
  • 4.0
  • 3.9

Good to know

  • Good access to airport

Nearby

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    About

    Located just 4.9 mi (7.9 km) from the airport, Extended Stay America - Chicago - O'Hare offers a free shuttle at scheduled times. Free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9:30 AM. Rooms feature kitchens and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Air-conditioned
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Laundry facilities
    • Kitchen/Kitchenette
    • Free airport shuttle
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    based on 523 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.5 "95% liked the proximity to shopping."
      10.0 "Great parking, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 6.2 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.2 "52% thought the shuttle service was ok."
      5.3 "Housekeeping was ok, according to 53%."
      5.3 "Only 53% thought the service was professional."
    • 4.3 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.4 "96% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      0.0 "100% had problems with the shower."
    • 4.0 "Disappointing food."
      3.3 "67% did not enjoy the desserts."
    • 3.9 "Breakfast is below average."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."
      0.4 "96% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
    • 1.4 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.0 Good
    based on 193 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Good value."
    • 6.1 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.0 "50% thought the shuttle service was ok."
    • 4.8 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 4.7 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      2.0 "80% complained about the bathroom."
    • 4.1 "Breakfast is below average."
    • 3.7 "Disappointing food."
    • 3.7 "Not very clean."
      3.6 "64% said rooms were dirty."
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    Overall rating

    5.2 OK
    based on 120 reviews
    • 9.2 "Terrific location."
    • 6.4 "Service is ok."
    • 4.2 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      0.3 "97% said the bathroom was dirty."
      3.1 "69% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
    • 3.2 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."

    Overall rating

    6.3 Good
    based on 88 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Good value."
    • 5.8 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 4.2 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
    • 4.1 "Breakfast is below average."
    • 3.5 "Not very clean."
      3.5 "65% said rooms were dirty."

    Overall rating

    6.9 Good
    based on 120 reviews
    • 9.2 "Terrific location."
    • 6.0 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 5.3 "Average comfort."
    • 4.9 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      2.0 "80% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
    • 4.1 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.5 "Breakfast is below average."
    Good to know
    "Good access to airport"
    data provided by TrustYou

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