Overview

The Regency Hotel

11350 Lyndon B Johnson Fwy, Dallas, TX 75238, United States
+1 214 341 5400

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+1 214 341 5400

Overall guest ratings

4.0/10 Mediocre
based on 2,432 reviews

Review highlights

  • 6.8
  • 4.1
  • 3.6
  • 2.8

Nearby

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    About

    We have complimetary breakfast for two guests per room. We can accomodate all guests and their needs. We also 5 floors for those who like to stay on top floors. We also have smoking and non smoking rooms available.

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    The Regency Hotel

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Gift shop
    • Outdoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Smoking rooms available
    • Wedding services
    • Pets allowed on request. Charges may apply.
    • Laundry facilities
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    4.0 Mediocre
    based on 2,432 reviews
    • 6.8 "Breakfast is mediocre."
    • 4.1 "Inconvenient location."
      3.5 "Not enough parking facilities, according to 65%."
    • 3.6 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
      2.6 "74% thought it was too noisy."
      4.2 "58% criticized the small bathroom."
    • 2.8 "Service is unsatisfactory."
      3.2 "68% found the staff to be unfriendly."
      3.5 "65% indicated the reception staff was not good."
      3.0 "70% thought the service was unprofessional."
      3.1 "69% didn't like the management."
      2.4 "Bad housekeeping, according to 76%."
      2.4 "Hotel security was horrible, thought 76%."
      0.0 "100% said the booking process was inefficient."
      0.0 "100% complained about the room service."
    • 2.7 "Food is inedible."
      0.3 "For 97%, the dining experience was not enjoyable."
      4.6 "54% did not like what was on the menu."
    • 2.3 "Awful rooms."
      0.2 "98% thought they were poorly maintained."
      2.6 "74% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
      1.4 "86% thought the tv was sub-standard."
      1.7 "83% found problems with the furniture."
      2.4 "76% said the bathroom was dirty."
      0.7 "93% were unsatisfied with the kitchenette."
      1.2 "88% were disappointed with the minibar."
      0.8 "92% had problems with the shower."
      0.9 "Air conditioning was criticized by 91%."
      4.5 "For 55%, the rooms looked old."
      4.2 "58% criticized the small bathroom."

    Overall rating

    4.3 OK
    based on 1,191 reviews
    • 6.8 "Breakfast is mediocre."
    • 4.4 "Inconvenient location."
      4.2 "Not enough parking facilities, according to 58%."
    • 3.3 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
      2.9 "71% thought it was too noisy."
    • 2.7 "Food is inedible."
    • 2.5 "Horrible vibe."
      1.6 "For 84%, the lobby entrance was sub-standard."
      3.0 "70% criticized the unstylish hotel."
      3.0 "Unfriendly atmosphere, according to 70%."
    • 2.4 "Service is unsatisfactory."
      2.9 "71% found the staff to be unfriendly."
      3.2 "68% indicated the reception staff was not good."
      2.7 "73% thought the service was unprofessional."
      2.7 "Bad housekeeping, according to 73%."
      3.3 "67% didn't like the management."

    Overall rating

    3.6 Mediocre
    based on 583 reviews
    • 7.2 "Good breakfast."
      9.3 "93% were happy with the price of the breakfast."
    • 4.0 "Inconvenient location."
    • 3.5 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      0.9 "Air conditioning was criticized by 91%."
    • 2.7 "Horrible vibe."
      3.5 "65% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
    • 2.7 "Food is inedible."
    • 2.4 "Service is unsatisfactory."
      2.8 "72% found the staff to be unfriendly."
      3.5 "65% indicated the reception staff was not good."
      2.9 "71% thought the service was unprofessional."

    Overall rating

    3.6 Mediocre
    based on 218 reviews
    • 3.9 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.5 "Inconvenient location."
    • 2.7 "Awful rooms."
      1.6 "84% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.5 "85% thought the tv was sub-standard."
    • 2.6 "Service is unsatisfactory."
      2.7 "73% found the staff to be unfriendly."
    • 2.4 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."

    Overall rating

    4.8 OK
    based on 437 reviews
    • 6.8 "Breakfast is mediocre."
    • 4.4 "Inconvenient location."
      3.5 "Not enough parking facilities, according to 65%."
    • 4.2 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
    • 3.2 "Awful rooms."
      2.8 "72% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      1.6 "84% thought the tv was sub-standard."
      2.7 "73% said the bathroom was dirty."
      1.0 "90% were disappointed with the minibar."
    • 3.1 "Service is unsatisfactory."
      3.5 "65% found the staff to be unfriendly."
      3.9 "61% indicated the reception staff was not good."
      2.0 "Bad housekeeping, according to 80%."
    • 2.8 "Food is inedible."
    data provided by TrustYou

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