Overview

The Grand Hotel Dallas

7815 Lyndon B Johnson Freeway, Dallas, TX 75251, United States
+1 469 206 3190

Call

+1 469 206 3190

Overall guest ratings

5.6/10 OK
based on 1,307 reviews

Review highlights

  • 7.4
  • 5.5
  • 4.3
  • 4.0

Nearby

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    About

    At The Grand Hotel Dallas, you'll be within a 15-minute drive of University of Texas at Dallas and Northpark Center. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Rooms offer up nice touches like deep soaking tubs and comfy beds with Egyptian cotton sheets.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    5.6 OK
    based on 1,307 reviews
    • 7.4 "Good location."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
    • 5.5 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
      6.4 "Hotel security was average, thought 64%."
      5.0 "50% found the room service acceptable."
    • 5.3 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.9 "81% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
      1.4 "86% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
      4.3 "57% were unsatisfied with the kitchenette."
    • 4.0 "Internet is poor."
    • 3.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
      4.5 "Unfriendly atmosphere, according to 55%."

    Overall rating

    5.9 OK
    based on 509 reviews
    • 7.1 "Good location."
      8.8 "Easily accessible by car, said 88%."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
    • 4.1 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.9 "81% said the bathroom was dirty."
      1.0 "For 90%, the rooms looked old."
    • 2.7 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
      4.6 "Unfriendly atmosphere, according to 54%."

    Overall rating

    5.4 OK
    based on 392 reviews
    • 7.3 "Good location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.3 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
    • 4.1 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      1.2 "For 88%, the rooms looked old."
    • 3.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.0 "70% thought it was rather dirty."
      2.1 "79% said the bathroom was dirty."
    • 3.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
      4.3 "Unfriendly atmosphere, according to 57%."

    Overall rating

    4.7 OK
    based on 169 reviews
    • 8.7 "Good value."
    • 7.5 "Good location."
    • 5.6 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
    • 4.2 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
    • 3.3 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.8 "72% thought it was rather dirty."
    • 2.9 "Horrible vibe."

    Overall rating

    5.7 OK
    based on 235 reviews
    • 7.4 "Good location."
    • 5.7 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
    • 4.6 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      1.7 "83% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      1.5 "For 85%, the rooms looked old."
    • 3.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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