The St. Clair Hotel - Magnificent Mile

8.2
Excellent

Based on 1,193 reviews
 
162 East Ontario Street, Chicago, IL 60611, United States
  +1 312 787 3580
The St. Clair Hotel - Magnificent Mile - Chicago, IL, United States
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+1 312 787 3580

Good to know

Distance to city centre 2.0 km
Location rating 9.3
Nearest airport Chicago O'Hare Intl
Distance to airport 25.2 km

Rooms

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Reviews

Pros

Cons

Traveller rating

171
109
51
17
9

Time of year

Traveller type

Show reviews that mention

+
eighth floor in 19 reviews
fan blowing in 7 reviews
great location in 136 reviews
great price in 25 reviews
michigan avenue in 19 reviews
navy pier in 10 reviews
red roof in 18 reviews
room was small in 26 reviews
spider webs in 2 reviews
staff were very friendly in 83 reviews
took up elevators in 6 reviews
  • Good
    Mar 2019
    7.4

    Dirty lobby

  • Good
    Nov 2016
    6.5

    YOU GET WHAT YOU PAY FOR - Chicago hotels are very

    Great location! Chicago hotels are expensive, so a good price point

    Not the most elegant!

  • Mediocre
    Apr 2016
    3.1

    2 night stay at Red Roof Inn

    It was a good location and was relativity easy to find on foot.

    Our TV didn't work at all, there was candy wrappers and garbage on the floor from the previous guest, the power strip that was used for the coffee maker had a broken off ground in it, clearly a safety hazard. We will not be staying here ever again.

  • Excellent
    Apr 2016
    8.5

    Great crew crazy building

    Walked in to someone stuck in the elevator. Pot ash in the sink. Broken heater. Then the employees totally took care of us. Can't beat price and location. The business I needed to do was very convenient. For all the haters, this is what Chicago is all about, get over yourselves.

    48 per night valet, if you drive. Your not going to get street parking until Chicago blue line stop.

  • Okay
    Mar 2016
    4.5

    Great Location. Horrible facilities.

    Great location and price for the night. Check in was smooth and a smoke free room was nice. happy they checked my bag for the day so I could walk Chicago without my bag.

    TV was broken and wouldn't turn on. Hair dryer was also broken so much so that the fan was literally rattling around the inside. Heater/air conditioning had a change filter light on which makes me wonder how long it had been since its last change. Shower was pathetic and barely came out of the showerhead. Staff wasn't rude just seemed to be entirely apathetic to guests. Don't know if this is because management is treating them poorly, but Brenda who helped me with check out seemed happier when I smiled and was friendly when I checked my bag for the day.

  • Poor
    Jan 2016
    2.0

    Nothing at all

    Our toilet NEVER worked, overflowed, staff tried to fix, but not successful! Our remote did not work, and last night several people on our floor call the police for a domestic dispute! Would never stay or recommend this hotel

  • Okay
    Jan 2016
    4.8

    Great location!

    Room smelled like sewage. Cockroaches in bathtub. I asked for "view preferred" and was mistakenly put on the second floor.

  • Good
    Dec 2015
    8.0

    The location is fantastic. You can walk to most interesting attractions. The room was clean and everything worked (lights, A/C, shower, etc)

    The room was tight. Needed to take out a drawer to open the sofa bed. The staff did not clean the room for the second day. Valet Parking is expensive even though saves you from trouble.

  • Excellent
    Dec 2015
    8.5

    Great Location Great Price

    The hotel is 1 block eats of the Mag Mile and half way down the mag mile so you are right in the middle of the shopping district. It is easily the cheapest hotel in that area. All other hotels nearby are 2.5 times the price.

    The room is a little musty smelling and the hotel is a little outdated but it was a place to lay our heads and get some sleep.

  • Mediocre
    Dec 2015
    4.0

    It was cheap and employees were nice.

    It was dirty, smelly, and everything was old and broken down looking.

  • Excellent
    Dec 2015
    10.0

    Nice downtown location

    Just steps from Michigan Ave and the Magnificent Mile, this hotel has been my go to place when I'm in Chicago. It's not fancy for the price but it is a good value for the money. Location is key.

  • Good
    Nov 2015
    6.5

    Great location!!!! Room temp horrible.

    The location is perfect for Mag Mile shopping!! The employees were very nice. The price was also very low in comparison to neighboring hotels.

    The room thermometer did not work. They tried to fix it and said if it didn't work we would have to switch rooms. The room was 77 and 78 degrees all day/night. The room size is very small. if you do not plan on being in your room much it is fine.

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About

Overview

The St. Clair Hotel - Magnificent Mile is a 100% smoke-free hotel. The hotel is located in a historic building that was once the Red Roof Chicago Downtown hotel. The building has quality amenities and features, and it is pet-friendly. Located in downtown, this property has a stellar location that makes it an ideal option for those who are traveling to experience the city for business or for pleasure. Rooms at the hotel are varied, but all have excellent features. The hotel has the only double king room on the Magnificent Mile. Other options include the standard king, two full, superior king, and two full beds. Accessible rooms are available, as well. Some of the different types of amenities that can be found in the rooms include microwaves, mini refrigerators, hairdryers, in-room safes, work desks, in-room coffee, TV with cable and premium channels, and free wireless Internet. Guests will find that the property features a host of amenities. It has concierge services and free WiFi in some of the public spaces. There are laundry facilities on-site, and valet parking is available for a surcharge. The property has a 24-hour front desk. Those who stay at The St. Clair Hotel - Magnificent Mile will love the location. They are just a short walk from N. Lake Shore Drive, Olive Park, and Navy Pier. Some of the locations that the guests might want to visit include the Chicago Children’s Museum, Chicago Shakespeare Theater, and Navy Pier Festival Hall Complex. Some dining options include Riva Crab House and Big City Chicken.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

Based on 1,193 reviews

9.3

Location

7.6

Service

3.0

Amenities

0.0

Bar

Things to know

  • Modern Hotel
  • Comfortable beds

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Non-smoking rooms available
Concierge service
Cribs available
Laundry facilities
No smoking
Cable or satellite TV
Air-conditioned
24-hour front desk
Safe
Storage available

Location

Most popular landmarks

  • Magnificent Mile 189 m
  • Chicago Riverwalk 0.6 km
  • 360 CHICAGO 0.6 km
  • Chicago Theater 1 km
  • Chicago Cultural Center 1.1 km
  • Millennium Park 1.2 km

Chicago travel guide

Learn about Chicago on KAYAK

Getting around

Chicago Midway 15.6 km
Chicago O'Hare Intl 25.2 km
Chicago-Union 2.2 km
Summit, Illinois 18.9 km

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