Overview

Hard Rock Hotel Chicago
Top Luxury Hotel

230 North Michigan Avenue, Chicago, IL 60601, United States
+1 312 345 1000

₹ 8,132+

Overall guest ratings

8.0/10 Good
based on 2,698 reviews

Review highlights

  • 9.5
  • 8.4
  • 6.0
  • 5.6

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Location.

    Housed in the 1929 Carbide & Carbon Building, the Hard Rock Hotel Chicago is positioned in the Chicago (Ill.) Loop business and theater districts on Michigan Avenue across from Millennium Park. Chicago Theatre and Grant Park are 1 block from the hotel and the Wrigley Building is 3 blocks away. The Art Institute of Chicago is 5 blocks from the property and Navy Pier is within 0.25 miles (0.40 kilometers).

    Hotel Features.

    The bronze and Belgian-marbled lobby features studio lighting and Art Deco furnishings representing the Chicago nightlife scene. Guests can dine at Chuck's restaurant serving up American cuisine for every meal or Mr. Browns Lounge, where guests can enjoy reggae beats and dine on Jamaican favorites. Modern function areas feature box seating and plasma-screen televisions. Complimentary WiFi access is available in the lobby. A 24-hour business center is offered. Business amenities also include 8,400 sq feet (780 sq meters) of meeting space among 9 small and large meeting/conference rooms. The fitness center houses cardiovascular and strength-training equipment. Parking is available on-site (surcharge). A Hard Rock Retail Store is also on the property. Guests even have the option of borrowing from a selection of Fender guitars to play during their stay.

    Guestrooms.

    Guestrooms at the hotel present views of Michigan Avenue and the Chicago River. Rooms feature 40-inch flat-screen televisions and clock radios. Wireless and wired high-speed Internet access are available for a fee. Rooms are outfitted with feather-top bedding, music-themed artwork, and snakeskin leather seating with ottomans. Bathrooms are clad in granite and provide Rock Spa products. Rooms are equipped with laptop safes and Rolling Stone and Time Out Chicago magazines. Rollaway beds and in-room massages are available on request for a fee.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 2,701 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "Easily accessible by car, said 75%."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.5 "85% said the concierge service was amazing."
      7.0 "Housekeeping was great, according to 70%."
      7.3 "Lovely bar service, according to 73%."
      7.1 "71% said the booking process went smoothly."
    • 6.6 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
      6.7 "Only 67% thought, the hotel was luxurious."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 6.0 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.6 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 5.4 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 5.1 "Average value."
      6.5 "65% thought it was adequately priced."
      6.3 "Breakfast prices were ok, according to 63%."
    • 4.4 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 1,458 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      9.5 "95% liked the proximity to shopping."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 6.3 "Vibe was decent."
      5.4 "54% considered the lobby entrance to be so-so."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.8 "Value below average."
    • 4.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.7 "53% were disappointed with the minibar."
      2.0 "80% had problems with the shower."
      3.0 "70% found problems with the furniture."
      4.7 "53% were unsatisfied with the kitchenette."
      1.7 "83% thought the tv was sub-standard."
      2.0 "80% said the bathroom was dirty."
      3.6 "For 64%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
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    Overall rating

    8.0 Good
    based on 702 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.4 "Vibe was decent."
    • 6.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.9 "Only 69% said rooms were big enough."
    • 5.9 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Average value."
      5.9 "59% thought it was adequately priced."
    • 5.0 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.9 "Only 69% said rooms were big enough."
      6.4 "Only 64% said rooms were clean enough."
    • 4.1 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 459 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.1 "Tasty food."
    • 6.8 "Vibe was decent."
    • 6.0 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.2 "Average value."
    • 4.8 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      2.6 "74% had problems with the shower."
      1.8 "82% said the bathroom was dirty."
      4.4 "For 56%, the rooms looked old."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 81 reviews
    • 9.4 "Terrific location."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.8 "Vibe was decent."
    • 6.6 "Average comfort."
    • 5.5 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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