Pros: When I rent a car through Kayak, please be clear about WHERE the car is rented from. I get to the airport rental facility and find out that my reservation is for a different facility an hour away! Of course, to rent from the closer facility means MORE MONEY! This was the second time that mix up occurred.
18 Feb 2017
Great team in Springfield, VA
Pros: Love these guys! Friendly, professional, and super efficient. I don't even bother comparing anymore when looking online; I know I'll be well taken care of here!
Cons: None whatsoever..this team (and this company) really has it together!