C/O Marriott Hotel, Hale Road, Altrincham, Cheshire
+44 161 636 0275
13 Apr 2017
Pros: The price
Cons: The 40 minute wait to be seen
19 Dec 2016
Pros: Easy access to/from M56 near Manchester Airport.
Friendly staff but very busy.
Cons: Hidden fees.
Very expensive insurance.
Empty fuel tank. I had to find a service area immediately or risk running out of fuel.
6 Jun 2017
Avoid this company-Big Scam
Cons: The hidden charges and fraudulent practices
5 Jul 2017
Pros: The car itself was decent, full size + luxury as described (although Volvo not Mercedes). No sign of any Mercs on the lot either, so not sure if they actually have any.
Cons: The worst service EVER upon pick up from Easirent. No routine shuttle bus from airport, apparently you have to phone for a pick up but no contact number was given. Jumped in a cab to rental center but it has moved & Kayak has incorrect address. Eventually arranged pick up, took 1 hr 30 mins for the shuttle bus to arrive after I managed to speak to them + everyone was totally unapologetic and basically complaining about how hard they were working. There were 2 customers ahead of me in the queue when I finally arrived at rental center but it took an hour to process them + me. The woman in front of me was in tears because of the standard "you need to take our premium insurance" line which left her an additional $600 out of pocket. Of course, I got gouged as well an additional $100... "we cannot let you take this car without additional insurance, you're not legal on the road without it" despite the fact my US credit card covers this and I don't have a problem elsewhere. Companies like this should NOT be in business, and thankfully the service is so bad that they won't be for long, there is no way they can survive when they are so appallingly bad.