Pros: Quick pick up . Great customer service. Great price. Addressed questions and concerns appropriately. Highly reccomend! Asked for add on's appropriately and didn't make me feel uncomfortable when I declined.
9 May 2016
Pros: The car has low mileage, Parking garage for car drop off
rates for car was low
Cons: Employees can be a bit more personable and explain the charges properly. They seem like they do not like doing their job. Maybe had a bad day, but customer service could be better. Did not have access to my vehicle
12 Sep 2016
Pros: Friendly staff. Rented a full size car that wasn't available and upgraded at no charge to a suv.
Cons: Initial pick up was slow due to one counter representative that was busy with another customer on the phone.
11 Oct 2016
Pros: Friendly and explain things well, including how to open the gas cap! Front desk clerk was very pleasant. Nice to have a car that had few miles and not smelly!
Cons: The car was so, so clean. Difficult to see out windows since they were filmy inside -- very important for the windows to have good vision!