Cons: I was charged an additional 21 usd without full disclosure about the cost. I did not re-check the aggreement before signing it since I trusted budget. I was wrong.
3 Sep 2016
They stole my GPS in Orlando
Pros: The person who waited on me initially was courteous and professional.
Cons: When I called Daytona to advise that my GPS was left in the car. She checked list and found to no avail...she then left a message for management at MCO to look into it and contact me. I've yet to hear from anyone and she never followed up with me to see if I've been contacted.
13 Nov 2016
Not able to use
Cons: Drop off location would not allow after hours drop off
Cons: They tried to give me s car on empty. Said they couldn't find gas card. When I refused they had to switch out car.
4 Feb 2017
Pros: The price was very competitive (unless you consider adding an addtional driver). The car was clean and operated normally without issue (no cruise control though.....)
Cons: Upon pick up I was advised of a $13.99 fee to add an additional driver (my spouse) which I had never heard of (even with my previous rentals with Hertz). This is, in my opinion, is an over reach and will not consider Hertz in the future as I had never been charged this by other vendors.
Also, the compact car I received, did not have cruise control which is an annoyance if you are taking the car on the highway and obviously did not realize the situation at the time of pick up.