Pros: Easiest time I've ever had getting the car - took a couple minutes - maybe less. Wish it was always like that.
And friendly service! I was in Pittsburgh - they were extremely nice and helpful.
12 Jul 2016
Cons: Windshield had something that had dropped down it and wouldn't clean off (maybe wax?). Made it hard with evening sun glare.
6 Sep 2016
Best location lately
Pros: Fast checkin, quick pickup, friendly staff, easy return. Overall best rental company/location I've had in years.
Cons: Nothing. 100% positive experience.
12 Sep 2016
Overcharged by $174
Pros: Car was good.
Cons: The receipt I signed said the total would be $145. I was charged $308. I called and was told they had accidentally charged me for an extra day and at twice the rate I should have been charged at. They said my new total was $134 and the rest would be refunded. It has been several days and I haven't received a refund.
16 Sep 2016
19 Sep 2016
Pros: Rented economy,they were out . gave us a Ford edge suv. Very nice
3 Oct 2016
Pros: Low mileage, clean car.
Price was 1/3 lower than the competition - Hertz and National.
Efficient, very courteous staff at pickup and drop off.
Cons: Nothing. Perfect rental
3 Oct 2016
Pros: Prompt and courteous service.
The Alamo staff selected a great car and we had no issues
Pros: guy who checked me out was very cheerful and helpful. Especially nice at almost midnight!
Cons: Drop off was closed!
28 Aug 2016
Pros: Quick and easy drop off at the airport.
10 Sep 2016
Cons: They only accept credit cards at the airport rental counter which was unexpected and not outlined in the booking. I do not use credit cards so I did not get my rental and already paid the insurance online which the rental counter could not refund.
3 Oct 2016
Perfect in Pittsburgh
Pros: We had a very easy time picking up and dropping off the car. They were kind (offered us water and maps), quick, thorough, and friendly. It was a great experience.
17 Oct 2016
Pros: upgrade, ready to go, helpful staff
Cons: prior driver hit curb, rim looked a bit rough, held up just fine though.