Pros: we arrived earlier then booked time to pick up and although they were extremely busy that morning they did not have a problem to accommodate us.
15 Feb 2017
Pros: The car was super clean. Dropoff and pickup were very fast.
Cons: I thought I was supposed to get a bigger model, but was told it was a compact. The website said "specialty" vehicle. Also, the staff had differing stories about how toll roads worked, so they need to be trained on the correct answer.
21 Mar 2017
Pros: The person at the drop off notice the incorrect paper work and corrected the mistakes.
Cons: The paper work at the pick up was incorrect.
3 Dec 2016
Pros: Since I only wanted the vehicle for a day trip, they called me the afternoon before saying I could pick up the rental that afternoon. That allowed me to start my trip before they opened the next morning. No charge picking it up early. I was on the road and on my way before the agency opened at 7:30 the next day.
10 Dec 2016
Pros: Enterprises called us the day before our renatal & offered us our rental a few hours early, this was an unexpected kind jester. Anne