Cons: The person was dismissive, and not even apologetic about the fact that we'd booked a car online, yet they had no cars available. We were under time constraints, having to get from Jacksonville to Orlando to catch a flight. the person didn't offer to call other branches, to help us in any way.
26 Feb 2017
Cons: kayak refused to help me when i found out at the airport that the pickup location was 30 minutes away.
19 Jan 2017
Pros: Stacie was so helpful and kind. Great experience.