Cons: We arrived at the Enterprise in Ft Meyers with a week long confirmed rental to be informed that there was not a car for us. Luckily, we were with my father-in-law who brought us to the rental house. They told us they would call us in a few hours when they had a car. We called several times but they NEVER called us back. We rented from another Enterprise closer to the house but it was over $100 more. Obviously, I would never rent from them again. Would also love to get a refund for the extra $100 we spent.