Pros: Van was nice. Drop off was very quick. Except for a hiccup picking up the car, things went well.
Cons: We reserved our car from an Avis just outside of the airport for the Saturday afternoon when our plane landed. It would have been nice to know that this Avis location closed at noon (just before our plane landed)!!! Luckily the Avis agent at the airport was able to get us a comparable van at nearly the same price. that's a glitch that should be fixed in the future.