Pros: Pick up and drop off were easy. Appreciated the free upgrade for transporting a needed car style to my end destination.
Cons: Car was very dirty with stained seats and nasty cup holders.
4 Apr 2016
Pros: The entire experience was a joy! I've had less pleasant rental adventure in the past. Nice friendly person behind the counter and a clean comfortable car. Perfect.
Cons: It was a little pricy to do often...which I wish I could do.
27 Apr 2016
Pros: The drop off in Dubuque was very easy compared to what I expected. I was expecting there to be an inspection of the vehicle, but because I had chosen to fill the car myself, all I had to do was drop off the keys, and the charges came through for the exact amount I was told they'd be.
Cons: All I did was drop the car off at the Hertz Dubuque office, and that went well. There was nothing I didn't like at this location.
17 Sep 2016
Hertz Rental is a joke
Cons: I dont have a credit card....so after I drove 45 minutes to get there SCOTT tells me than I can't rent a car and to try calling a buddy to use his. I had cash and my debit card with over $5000 in it. Nope sorry. Can't use that...come back tomorrow maybe....is what SCOTT said. So I went up the road...like SCOTT suggested to ENTERPRISE...guess what...I rented a car from them with my debit card! Thanks Hertz...you suck!
6 Feb 2017
The staff in Dubuque was helpful, knowledgeable an
Pros: No pressure sale spiel!
Helpful accommodating staff
8 Mar 2017
It was a great experience
Pros: The rental was at the airport and there was no wait time. Loved the GPS that made it easy to find my way
4 Apr 2016
They Lied to me
Cons: So I registered online, and called in to confirm my registration, but when I went to pick up my car they said they only take credit card. When I was on the phone the gentleman said I just need a card on file, but the lady at the front desk said it must be credit card. I do not carry a credit card on my only debit. She told me the change was very recent, so they did not have the courage to send me an email with the change.