Cons: I'm sending a letter to Corporate with my complaints.
26 Sep 2016
Car was not ready when I arrived. I had to wait 20
Cons: Car was not ready when I arrived. Reserved for 9 got there at 10. Girl at counter was unhappy and kept telling me might people did not do their job. I waited 20 minutes to get a car.
9 Nov 2016
Never using AVIS OR Hertz again if at all possible
Cons: Ordered a car for an employee like I have 50-70 times this year... Many with AVIS and Hertz... For the first time could not pick up the car with the same corp CC as all the other times with no problem as none of our cards have employee's names "embossed" on the card... To add it was 10:40 pm and no way to fix the issue... No help from anybody other than call back in the morning... Then the rate goes from $70 to $350 as all of a sudden they are "out of cars..." even though the one we reserved was sitting right there waiting for us...
Cons: First car had super strong smoke smell. Second was just faint. Annoying, but we had a funeral to go to. Major gripe was on return. Flights were cancelled and to get home we needed an alternate airport. Cost us a six-fold increase in price despite returning only two hours late. Felt we we had insult added to injury. Will think twice before using this company in the future.
3 Dec 2016
Cons: I was rejected because I had a debit cart instead of a credit card.
12 Jan 2017
Pros: Receiving the vehicle was easy, and returning it was even easier,
Pros: They vehilce was clean inside and out. It rose smoothly. But it was a newer car so that is to be expected
Cons: I had a reservation for the rental. I got to the Alamo car rental place in Sioux Falls South Dakota, at 09:00 instead of 12:00 to pick up. The lady never told me there would be a charge for early pickup. I would have waited till 12:00 . Not a big deal. I was quoted $138.00 for a two day rental of the vehicle. I got charged $271.00 for the two days. So they took out $500.00 + out of my bank account. When I returned the vehilce in Fargo North Dakota, the same day ( 4 hours later) they ended up charging me the original price of $138.00 for the one day..... If Alamo car rental just doubles the reservation amount every time I will not be renting from Alamo again. Also when I picked up the vehicle from Sioux Falls, when they gave me the keys they guy said "is it you that rented the shi**y sonic? It is a peice of sh*t"
31 Oct 2016
Pros: Everything. Car made our trip even better.
Cons: Nothing. If I were to answer this completely accurately, I would say the only down side was that the car wasn't mine . It was excellent.
Cons: Was quoted $213; charged over $400. Asked if I had noted the mileage on the vehicle and made me feel in error that I had not. I will be much more vigilant the next time that I rent a car from someone else...