Guest rooms feature the Hyatt Grand bed, media and work center with a 42 inch flat panel HDTV that easily integrates with laptops, a comfortable cozy corner L-shaped sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. Enjoy complimentary WiFi, 24-hour Grab & Go food outlet offers made-to-order fare. Enjoy our complimentary a.m. Kitchen Skillet, with hot breakfast items, fresh fruit, oatmeal and plenty more to choose from.
Clean and very friendly staff.
Business center out of order.
Room, staff,breakfast all great
I loved the room. It had a beautiful set up and the removable shower head was great. It was nice to have a mini fridge for storage and the bed was surprisingly comfortable. Breakfast was generic but sufficient if you wanted to save money and buy lunch and dinner later.
When my partner and I first arrived the receptionist was on the phone laughing and giggling to who ever was on the other line. We were only second in line but had to wait at least 15 minutes for service. The other receptionist was servicing another family and was quickly on the phone after speaking with them. In came another receptionist reprimanding her co-workers in front of everyone in the lobby. Very unprofessional! After our 15 minute wait we get to the receptionist only to find out that even though we had a reservation we would have to wait another 15 to 30 minutes to get the room we wanted! After driving 11 hours to North Carolina, that isn't what you want to hear. So we took the room initially offered due to being exhausted. We stayed at the Hyatt house a few months back and preferred that one much much better. It got 5 stars across the board! This airport Hyatt had a small closet, leaving at least half of my dress to rest onto the floor
The bed was very comfortable. Staff was extremely friendly and helpful. Would definitly stay here again!!
The rooms don't come with a microwave.
I liked the layout of the room. The design was nice but the bathroom really sucked.
The bathroom was tiny.
It was an awesome stay and will recommend it and book it any time I go to Charlotte.
Everything from the location to the service, everything and everyone.